If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.
I have a HEAVY Magenta Background Issue on Anything printed in Color. If it is a B/W Print it is Fine. Have replaced Magenta Drum/Toner Cartridge and no change.
Any Suggestions?
I have seen this caused by laser unit connection problems.
Easiest way to check is pull the mag. cartridge and put a small piece of paper or tape to cover the slot over the drum. Put the cartridge back in and make a color copy. You should have a blank area where the drum is blocked with no background. Then you no it is the laser unit.
Every time I have seen it resetting the ribbon cables at the laser unit and the system board has fixed the problem.
Comment