Lexmark CS417de

[Squiggy]

Two days ago It came up with the message insufficient resources. I unplugged it and plugged back in and message went away. The message came back today.
Has anyone encountered this or have any suggestions ?
Thanks

[dalewb74]

Re: Lexmark CS417de

what is the customer doing when the error appears? printing, copying, scanning? firmware?

[Squiggy]

Re: Lexmark CS417de

what is the customer doing when the error appears? printing, copying, scanning? firmware?

I forgot to mention in my original post they can print and scan without getting the message. It only happens when they try to copy.

[mloudy]

Re: Lexmark CS417de

In past cases this message was eliminated with a firmware update. What level is this device at?

[Squiggy]

Re: Lexmark CS417de

In past cases this message was eliminated with a firmware update. What level is this device at?

Thanks mloudy we did update firmware and so far no message.