dalewb74
Service Manager
Last Activity: 1 day ago
Joined: 02-05-2018
Location:
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have you looked in the parts finder? -
i agree about the support. i understand new employees on their end. but when i call in for support,and i know more than the person on the support end...Leave a comment:
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have you been on site and watched it happen? being a tech. you might see or hear something that the customer doesn't mention.Leave a comment:
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i don't know if this applies in your case. i was trying to update ricoh firmware the other day. and was getting the error E61. and i did a bit of inspecting,...Leave a comment:
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Lexmark recently got back into the 11x17 size for machines. so, we will see how that goes as well. plus, now they generally don't include a fax. in the...Leave a comment:
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we are a dealership, im a tech. as far as i know, i haven't heard of any changes other than ownership. i think it is still to early...Leave a comment:
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i did get a reply slim. the domains are both the same....Leave a comment:
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ok i misunderstood the IT guy. for whatever reason it will not take the password under the email settings. still get the error:
wrong parameter...Leave a comment:
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can you add a line to the body? i thought that was just the document that was scanned? i can add to the subject line....Leave a comment:
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thanks slim. i will check....Leave a comment:
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firmware?Leave a comment:
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i did type it, but that failed as well. i am waiting for a response. i am working with the customers IT department. and apparently, he did something...Leave a comment:
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yes i have the 16 digit app password. but every time i try to add it into the ricoh settings for the email server settings i get the error message. ...Leave a comment:
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trying to delete the double post...Leave a comment:
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Ricoh IMC6500 scan to email using gmail
i have a ricoh imc6500 that won't scan to email using gmail. i have input all of the gmail server settings into the email settings of the ricoh. in... -
Ricoh IMC6500 scan to email using gmail
i have a ricoh imc6500 that won't scan to email using gmail. i have input all of the gmail server settings into the email settings of the ricoh. in... -
is it plugged directly into the wall? what other power-hungry equipment is in that room or nearby?Leave a comment:
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perhaps include the error jam code that you received?Leave a comment:
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