XS654de

[Guest]

Hey guys,
I got a XS654de where at first power up gives a 976.00 network error. por, goes away, plug in the network cable and its prints. all is well. Firmware is up to date. System board burp??

im here at the forum because tech support is not the greatest.....

[prntrfxr]

I don't have the service manual for this printer and i haven't had to deal with network issues. However, the service manual for the X832 says the following (I wouldn't think it would be too different):

970-
979
Standard Network
Network Card X
The following errors indicate a failure with the network card in the
specified slot. X=any card installed in slots 1,2 or 3. 975 -
Unrecognizable Network Card x. Replace Network Card x.
976 - Unrecoverable software error in Network Card x.
977 - Controller software detects that a Network Card is installed
in slot x but cannot establish communications with it.
978 - Bad checksum while programming Network Card x.
Replace Network Card x.
979 - Flash parts failed while programming Network Card x.

I hope the above helps you.

[mojorolla]

976.xx Network Error The system detected an
unrecoverable software error in
network port

Could be a bad NIC card. I have seen a few of this model have bad op panels which can cause 900 errors. Also might wanna check your port settings.

And yes, Lexmark tech support is a JOKE. The only ones worth anything are the level 3 guys, and good luck getting to them.

[shuttle640]

Thanks guys. replaced sys brd, updated firmware, did a base reset, we'll see how it goes