T640 paper size setting question

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  • Scottb
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2013
    • 303

    #1

    T640 paper size setting question

    I have this printer at a local pharmacy and for some reason cassette two only has A4 as a paper setting. Other than miss printing their labels it also jams since the labels are Letter size. Has anyone seen this before they said it just started friday afternoon. Oh yeah tray one has all the proper paper sizes that it can be changed to so I am stumped on this one.

    Thanks in advance.

    Scott
  • Scottb
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2013
    • 303

    #2
    Re: T640 paper size setting question

    Ok looks like they figured out what they did friday so disregard the above.

    thanks

    Scott

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