T640 paper size setting question

[Scottb]

I have this printer at a local pharmacy and for some reason cassette two only has A4 as a paper setting. Other than miss printing their labels it also jams since the labels are Letter size. Has anyone seen this before they said it just started friday afternoon. Oh yeah tray one has all the proper paper sizes that it can be changed to so I am stumped on this one.

Thanks in advance.

Scott

[Scottb]

Re: T640 paper size setting question

Ok looks like they figured out what they did friday so disregard the above.

thanks

Scott