Service Call sc400 on a SP C250 printer

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  • wackywiz
    • Dec 2024
    #1

    [Error Code] Service Call sc400 on a SP C250 printer

    I have a printer that just started popping this error. I see other people with similar models have the same issue & have cleaned out 3 sensors & it has fixed the problem.
    I am looking for information on where the sensors are on this particular model. I assume they are somewhere towards the back of the printer but I have pretty much ripped this thing apart & am still stymied.
    Any help will be greatly appreciated as this thing weighs a ton & I don't relish having to remove it for shop service.
    Tags: c250, id sensor, printer, ricoh, sc400
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Service Call sc400 on a SP C250 printer

      Originally posted by wackywiz
      I have a printer that just started popping this error. I see other people with similar models have the same issue & have cleaned out 3 sensors & it has fixed the problem.
      I am looking for information on where the sensors are on this particular model. I assume they are somewhere towards the back of the printer but I have pretty much ripped this thing apart & am still stymied.
      Any help will be greatly appreciated as this thing weighs a ton & I don't relish having to remove it for shop service.
      your service manual will have the location of all flag and optic sensors

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35067
          #3
          Re: Service Call sc400 on a SP C250 printer

          Originally posted by Phil B.
          your service manual will have the location of all flag and optic sensors
          I just downloaded the service manual and confirmed this. It is called the ID Chip Board. Clean the lenses of the sensors with a soft cloth slightly moistened with water only. If there is evidence of toner scattering, you will need to correct that or the SC 400 will return.

            Comment

            • 8T2
              Trusted Tech

              250+ Posts
              • Aug 2015
              • 257
              #4
              Re: Service Call sc400 on a SP C250 printer

              Originally posted by slimslob
              I just downloaded the service manual and confirmed this. It is called the ID Chip Board. Clean the lenses of the sensors with a soft cloth slightly moistened with water only. If there is evidence of toner scattering, you will need to correct that or the SC 400 will return.
              Agreed, if any PCDU's are blowing toner they need to be replaced, could also be a worn image transfer belt.

              Sent from my ALE-L02 using Tapatalk

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