Stuck on start up screen

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  • Soggyboi
    Junior Member
    • May 2019
    • 1

    Stuck on start up screen

    Hi Folks, newbie to the site here. Mainly deal with Canon machines but have 1 site that has all Ricoh. I currently have a 3053sp that's stuck on the start up screen. Any ideas what might be causing this? Cheers in advance!

    Sent from my SM-G930F using Tapatalk
  • Oze
    Ricoh Fanboy

    1,000+ Posts
    • Jul 2008
    • 1663

    #2
    Re: Stuck on start up screen

    Do you know whether someone tried to update the firmware?
    I've seen this when an incorrect firmware is installed.
    I'd suggest doing firmware.
    Have I said firmware enough?...

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: Stuck on start up screen 3035sp

      Originally posted by Soggyboi
      Hi Folks, newbie to the site here. Mainly deal with Canon machines but have 1 site that has all Ricoh. I currently have a 3053sp that's stuck on the start up screen. Any ideas what might be causing this? Cheers in advance! Sent from my SM-G930F using Tapatalk
      I take it you don't have a manual...

      have you tried keeping door open when booting?

      have you checked other Ricoh threads for like problems?

      done a Google search?

      Comment

      • jonhiker
        Senior Tech

        500+ Posts
        • Apr 2010
        • 661

        #4
        Re: Stuck on start up screen

        try unplugging the hard drive and then restart the machine. Does it ever throw a service code?

        Comment

        • davel
          Technician

          1,000+ Posts
          • Oct 2011
          • 1045

          #5
          Re: Stuck on start up screen

          Replace hard drive.

          Comment

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