IM350 Servce Program Mode

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  • canitguy
    Junior Member
    • Sep 2017
    • 2

    IM350 Servce Program Mode

    I have a client that have the following new units being installed. My company will be providing the service for them but we have not received any steps how to enter service program mode on them. Would anyone have the key sequences to enter SP mode on the following units:

    IM350 (IM350f)

    P501tl

    P800

    SP330

    SP3710 (I am assuming this one is the same as the SP5210 SP mode which I already know)


    Not sure if they vary from the "Up + Down arrow for 5 seconds" as we have not had a chance to test them yet. Just being proactive. Thanks in advance
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35063

    #2
    Re: IM350 Servce Program Mode

    Contact the selling dealer or branch. They should provide you with what ever they were set to when first powered on.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: IM350 Servce Program Mode

      are they providing Service help.. manuals..tech pubs..firmware?

      like slim said.. contact the other party involved.

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: IM350 Servce Program Mode

        Originally posted by canitguy
        I have a client that have the following new units being installed. My company will be providing the service for them but we have not received any steps how to enter service program mode on them. Would anyone have the key sequences to enter SP mode on the following units:

        IM350 (IM350f)

        P501tl

        P800

        SP330

        SP3710 (I am assuming this one is the same as the SP5210 SP mode which I already know)


        Not sure if they vary from the "Up + Down arrow for 5 seconds" as we have not had a chance to test them yet. Just being proactive. Thanks in advance
        Its the same on all new ricohs
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

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