Canon IR ADV DX 5700 Series Service Manual

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  • bret@cos.flag.org
    Technician

    50+ Posts
    • Jun 2020
    • 98

    Canon IR ADV DX 5700 Series Service Manual

    Hi guys,

    I am the local technician for a Canon IR ADV DX 5760i machine that the company I work for owns outright, and it is in a location that is not feasible to have a hired technician come out to service it, so I have to do it. So while I'm not technically trained on these machines, I have to do technician work on them. I've been doing this for about five years and I'm as good as most hired technicians (when I end up working with them at some locations where they do come, not in the middle of nowhere).

    All that said, I'm trying to solve an issue whereby the scans from the glass are picking up more than the letter size page and leaving a gray border on the PDF that is produced. I've been through the obvious settings in service mode (COPIER > ADJUST > ADJ-XY), and I have adjusted every setting in there, which didn't handle the issue. I must be missing a setting somewhere. Using the edge erase in the Scan Options page is not feasible as that makes the user have to specify the paper size, when there are a variety of paper sizes copied on this machine.

    So I'd like to get a service manual for the IR ADV DX 5700 series so I can find the setting I'm missing.

    Thanks!

    Bret
  • bret@cos.flag.org
    Technician

    50+ Posts
    • Jun 2020
    • 98

    #2
    Re: Canon IR ADV DX 5700 Series Service Manual

    Hm, 128 views. No replies...

    I guess nobody has this.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22809

      #3
      Re: Canon IR ADV DX 5700 Series Service Manual

      Originally posted by bret@cos.flag.org
      Hm, 128 views. No replies...

      I guess nobody has this.
      no they are probably looking for a contributor badge on your profile.

      a small donation will get you that badge https://www.copytechnet.com/forums/v....php?do=donate

      Comment

      • bret@cos.flag.org
        Technician

        50+ Posts
        • Jun 2020
        • 98

        #4
        Re: Canon IR ADV DX 5700 Series Service Manual

        Oh I see.

        I've contributed with advice when I could. I didn't realize the contributor badge was a monetary thing.

        I'm definitely not a drive-by-take-and-don't-give-anything-back person.

        But thanks for the tip.

        Comment

        • C58401
          Junior Member

          Site Contributor
          • Feb 2021
          • 5

          #5
          Re: Canon IR ADV DX 5700 Series Service Manual

          Just bought an Advance DX C5840i. I have 10 year experience in service of 5 CLC 1130 at home only. As I bought all those used I'm not able to "start" this Advance DX C5840i. It asks for a developing unit. Did you got access to a Service Manual? Thank you

          Comment

          • bret@cos.flag.org
            Technician

            50+ Posts
            • Jun 2020
            • 98

            #6
            Re: Canon IR ADV DX 5700 Series Service Manual

            Originally posted by C58401
            Just bought an Advance DX C5840i. I have 10 year experience in service of 5 CLC 1130 at home only. As I bought all those used I'm not able to "start" this Advance DX C5840i. It asks for a developing unit. Did you got access to a Service Manual? Thank you
            No I didn't. I'll let you know if I do.

            Comment

            • C58401
              Junior Member

              Site Contributor
              • Feb 2021
              • 5

              #7
              Re: Canon IR ADV DX 5700 Series Service Manual

              Thank you

              Comment

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