Manuals4you / Just manuals I need your help

[ZeusGT]

manuals4you,

I have been trying to get in touch with you because I downloaded a Xerox 6204 Wide Format Service and Parts manual from your website Monday and my downloads are corrupt. I have tried 3 different computers and 3 different types of decompression software and they all say that the file cannot be opened and that the file is corrupt.

I have exhausted all measures of getting in touch with you on your website via your contact us form and you have not contacted me back yet. This is the third time that I am trying to get in touch with you on this because I would like to get what I paid for. I don't want a refund, I would like to receive this manual because I need it.

Can you please tell me when I can expect to receive this manual.
The order number is #13357

Thanks

[mojorolla]

Uh oh, there goes your rep....

[JustManuals]

First off, had you followed directions as given on the site, you wouldn't have had a problem. I have received no email from you regarding this problem. I'll send you a new link via yousendit.com

Paul@juatmsnuals.com

[ZeusGT]

Of course I've followed the directions from your site and I am a loyal customer of yours. I have purchased many different manuals from you and I have never had a problem downloading them in the past.

My name is George and as far as not receiving any emails from me on your site, you might want to get that checked out and find out where the problem is... Just think about how much business you're loosing because businesses cannot get in touch with you.

[ZeusGT]

Moderator,

Is there any way I can delete this post? Just manuals sent me the link and everything is perfect.

Thank you Paul/Justmauals

[jonezy999]

Moderator,

Is there any way I can delete this post? Just manuals sent me the link and everything is perfect.

Thank you Paul/Justmauals

AHHHH, happy endings. Dont ya just love em? Especially at the massage parlour!!

[JustManuals]

George;
After I read your post, I checked my contact page and everything was ok. I sent 2 test messages which I received in minutes. If you ever have a problem again, you can either use the contact page or just email me direct at paul@justmanuals.com

There was a slight problem yesterday on the site. I didn't receive copies of the 'order' email for several sales, but I did find it and sent you the manual.
Just so you know there are no hard feelings, go to the site, pick another manual and I'll send it along at no charge. 'I take care of my customers'

Paul

[ZeusGT]

Oh wow.. Thank you very much Paul!

I tell you what, I could use this "HP DesignJet 500, DesignJet 510, DesignJet 800 Series Parts & Service Manual"

Thank you very much and like I said, I never had any problems downloading your service manuals and I always got what I needed.

Thanks again!

[JustManuals]

George- I'm sending you a link to the requested manual via yousendit.com

Paul