bizhub 751 Dead Finisher

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  • MFPs R Now PCs
    MFP Tech & I.T. Manager
    100+ Posts
    • Jul 2011
    • 156

    [Dead] bizhub 751 Dead Finisher

    We have a bizhub 751 with a finisher on it that has been running fine for a long time. Just recently the finisher appears to be dead. The machine operation panel does not respond with indication when the finisher door is opened. During Boot-Up the finisher does not run ANY motors, paddles or rollers. The machine will boot all of the way up and make a copy, however it just jams upon entry of the finisher with no codes (other than jam). There IS 24 volt and 5 volt going to the finisher. Any thoughts? Thanks in advance!
    It does not matter how slowly you go as long as you do not stop. –Confucius
  • SAR
    Trusted Tech
    100+ Posts
    • Jul 2009
    • 175

    #2
    Re: bizhub 751 Dead Finisher

    I have 2 of these finishers doing this! I was hoping you found out what the issue was on yours and might be able to tell me something.
    Thanks!

    Comment

    • tech51
      Senior Tech
      500+ Posts
      • Jan 2009
      • 838

      #3
      Re: bizhub 751 Dead Finisher

      I had one do this. It turned out the firmware had gone from the fns control board. I re loaded the fns firmware and it was fine afterwards.

      Comment

      • allan
        RTFM!!
        5,000+ Posts
        • Apr 2010
        • 5428

        #4
        Re: bizhub 751 Dead Finisher

        Are u sure those connectors between the machine and finisher is ok. It's easy to mess them up by disconnecting and pulling the finisher away. I have done that before.

        I would do a point to point test on the connectors.
        Next would be to look for ICP's then to swop the control board.
        There should be a lot of unused machines around. I swop out and scrap the entire finisher if it gives trouble.

        It could be on the machine side as well.
        Whatever

        Comment

        • MFPs R Now PCs
          MFP Tech & I.T. Manager
          100+ Posts
          • Jul 2011
          • 156

          #5
          Re: bizhub 751 Dead Finisher

          Originally posted by allan
          Are u sure those connectors between the machine and finisher is ok. It's easy to mess them up by disconnecting and pulling the finisher away. I have done that before.

          I would do a point to point test on the connectors.
          Next would be to look for ICP's then to swop the control board.
          There should be a lot of unused machines around. I swop out and scrap the entire finisher if it gives trouble.

          It could be on the machine side as well.
          We have replaced the PWB Board for the punch unit and everything was fine for a week and then the same thing occurred. So we disconnected the punch unit permanently and discussed with customer for costs associated of replacing finisher, geez... THANK YOU TO EVERYONE!
          It does not matter how slowly you go as long as you do not stop. –Confucius

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