[Misfeed]Bizhub pro920

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  • copycommerce
    Technician

    50+ Posts
    • May 2008
    • 65
    #1

    [Misfeed]Bizhub pro920

    Hello ,

    We have bizhub pro920 that misfeeds from all trays , aways stoping in vertical transport without giving error message(only says to remove the misfeed paper). We have another unit right next to it so we tried replacing the whole vertical convey section and the problem persists(the paper doesn't reach the registration sensors). The feeding rollers are too replaced still the same thing. The unit is on 2mil copies. Paper feed motor M4 and the gear on it look perfect.
    Any advice is apreaciated
    Tags: None
    • antone
      Trusted Tech

      250+ Posts
      • Oct 2014
      • 344
      #2
      Re: [Misfeed]Bizhub pro920

      Replace clutchs on vertical...chk...paper motor rear bottom

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22619
          #3
          Re: [Misfeed]Bizhub pro920

          I would print the Management List. My bet is that there are jam codes stored. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • tonerspot
              Technician

              50+ Posts
              • Nov 2008
              • 79
              #4
              Re: [Misfeed]Bizhub pro920

              Check PM

                Comment

                • copycommerce
                  Technician

                  50+ Posts
                  • May 2008
                  • 65
                  #5
                  Re: [Misfeed]Bizhub pro920

                  Today we will replace the paper motor and print the management list to see if there are jam codes that don't appear. The thing is that the machine work around 300-400 prints/copies without problem and then randomly starts to misfeed. Its not aways misfeeding but is annoying for the customer ...

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22619
                      #6
                      Re: [Misfeed]Bizhub pro920

                      Originally posted by copycommerce
                      Today we will replace the paper motor and print the management list to see if there are jam codes that don't appear. The thing is that the machine work around 300-400 prints/copies without problem and then randomly starts to misfeed. Its not aways misfeeding but is annoying for the customer ...
                      If you'd like some useful advise maybe you would share some of those jam codes with us. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • copycommerce
                          Technician

                          50+ Posts
                          • May 2008
                          • 65
                          #7
                          Re: [Misfeed]Bizhub pro920

                          We replaced drum and starter in the beginning of October and then the misfeed started to show more dunno what common have the drum unit in the whole picture ...
                          Yesterday we replaced the paper motor and in few days we will know if that was the cause.


                          SKMBT_C36015112609060.pdf

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22619
                              #8
                              Re: [Misfeed]Bizhub pro920

                              If you're interested, the jam codes on this page are J17-02 and J17-03. Why was that so hard? =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • copycommerce
                                  Technician

                                  50+ Posts
                                  • May 2008
                                  • 65
                                  #9
                                  Re: [Misfeed]Bizhub pro920

                                  Those jams are for registration sensor and vertical conveyance. The whole section was replaced and that wasn't the cause of the misfeeds. Today is the first day without misfeeds it seems that the paper motor was the cause still not sure, gonna wait couple more days..

                                    Comment

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