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splblazer91
02-04-2016, 02:23 AM
Paper stops in finisher transport section going to the bottom output tray. If i push everything to the top tray it runs fine. Tech support had me order 2 motors but i doubt that will resolve the issue. Any ideas?

antone
02-04-2016, 03:17 AM
Try looking for solenoid gate

splblazer91
02-06-2016, 05:49 PM
Solenoids seem to function properly. Replaced entrance and exit motor. Still jams.

chucko71
03-10-2016, 02:56 AM
I am also getting this same code on a bh951, J7229 code and stopping in the finisher mostly right after the hole punch unit. Was there a solution to this problem, Ive already tried multiple solutions from the call center with no luck. I can run about 200 or so copies before the first jam then its pretty consistant after that. Also feeding to the top exit tray seams to work fine.

Haroldbfix
04-27-2018, 05:23 PM
Paper stops in finisher transport section going to the bottom output tray. If i push everything to the top tray it runs fine. Tech support had me order 2 motors but i doubt that will resolve the issue. Any ideas?

Its been some time since the original post. What did you come up with on this problem. I have a similar issue.

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