Bizhub 200 touchscreen

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  • copierjeff
    Technician

    Site Contributor
    • Jun 2015
    • 21

    #1

    Bizhub 200 touchscreen

    Customer states that the touchscreen will go blank, then they turn the machine off and on and it will work again.
    I haven't seen this happen.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5738

    #2
    Re: Bizhub 200 touchscreen

    Could just be normal operation going to sleep after x minutes.
    You can disable sleep mode in service mode then admin mode to turn off sleep and see if that helps.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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