Hello all.
Have a customer 2hrs drive away with intermittent "Internal Error" issue during prints to the machine + Address Book can't be exported (this could be browser issue but, I'll be wiser when onsite.) To cure it re-boot is required or opning front door.
So far has been done:
IP Conflict has been negated
Network set to factory defaults and re-entered correct data
Driver updated to the latest ver.
To follow:
Firmware sits at D2. but re-flashing is the next step along with diferent Data Socket and port on switch + Network lead replacement
Suspecting: MFPB or HDD if above fails?
Has anyone came across this or similar issue? ANY ideas are welcome and appreciated. Cheers!!
I have a list of what could cause it, just want to get my guns ready when onsite and from what I understand it will be network related issue.
Have a customer 2hrs drive away with intermittent "Internal Error" issue during prints to the machine + Address Book can't be exported (this could be browser issue but, I'll be wiser when onsite.) To cure it re-boot is required or opning front door.
So far has been done:
IP Conflict has been negated
Network set to factory defaults and re-entered correct data
Driver updated to the latest ver.
To follow:
Firmware sits at D2. but re-flashing is the next step along with diferent Data Socket and port on switch + Network lead replacement
Suspecting: MFPB or HDD if above fails?
Has anyone came across this or similar issue? ANY ideas are welcome and appreciated. Cheers!!
I have a list of what could cause it, just want to get my guns ready when onsite and from what I understand it will be network related issue.
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