Develop ineo+ 284e and 224 - Authentication is invalid or session expired

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 346

    #1

    [Misc] Develop ineo+ 284e and 224 - Authentication is invalid or session expired

    Hi All


    Any solution around to the frustration of being bumped out of the admin login when entering machine details through the web interface (Firefox)? This occurs on Develop ineo+ 284e and 224.

    I log in as an administrator to set-up authentication, continually get the message " Authentication is invalid or session expired. Please update connection."

    Sometime screen freezes on the computer and I am unable to enter any information even the administrator password.


    Any assistance is greatly appreciated..

    Thanks in advance,
  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486

    #2
    Re: Develop ineo+ 284e and 224 - Authentication is invalid or session expired

    Originally posted by mearmi
    Hi All


    Any solution around to the frustration of being bumped out of the admin login when entering machine details through the web interface (Firefox)? This occurs on Develop ineo+ 284e and 224.

    I log in as an administrator to set-up authentication, continually get the message " Authentication is invalid or session expired. Please update connection."

    Sometime screen freezes on the computer and I am unable to enter any information even the administrator password.


    Any assistance is greatly appreciated..

    Thanks in advance,
    Try changing the administrator password on the machine.

    Sent from my SGH-I337M using Tapatalk

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8105

      #3
      Re: Develop ineo+ 284e and 224 - Authentication is invalid or session expired

      I remember reading a bulletin about this issue, updating the firmware was the solution.

      You dont really want to be changing the admin password, leave it at default or you risk causing other users/engineers a nightmare not knowing it!
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

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