Di2510 - Please Wait??

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  • OutlawTorn
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 189
    #1

    Di2510 - Please Wait??

    Hello, I am having problems with a Di2510 machine. When it is turned on I get the 'Please Wait' screen, and then nothing? It just stays frozen on that message. I have tried umpteen warm resets on the machine, turning the power on and off - but nothing. Has anyone encountered this before? Am I looking at a PWB-A failure? Any help REALLY welcomed!

    cheers.
    Tags: card reader, cases, di2510, failure, froze, off, purchase, sea, wait
    • fixthecopier
      ALIEN OVERLORD

      2,500+ Posts
      • Apr 2008
      • 4714
      #2
      The first thing is the flash card on the right side of the scanner. Swap it with another, if that works, rewrite your card. Next swap the card reader and then the MFB 3 that the card reader seats into. You may try unpluging and reseating these boards first. One of these will fix you.
      The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

        Comment

        • OutlawTorn
          Trusted Tech

          100+ Posts
          • Aug 2008
          • 189
          #3
          thanks for the reply fixthecopier, how do you find this sorry?

            Comment

            • Scorotron Wizard
              Trusted Tech
              • Apr 2008
              • 28
              #4
              Does the machine run any motors because a really common problem is the toner add gearbox chews up and the machine runs for 5 mins while it tries to add toner.
              The Wizard

              To the Pessimist the glass is half empty
              To the Optimist the glass is half full
              To the copier engineer...
              The wrong glass has been supplied, it should be 50% smaller Haha

                Comment

                • OutlawTorn
                  Trusted Tech

                  100+ Posts
                  • Aug 2008
                  • 189
                  #5
                  Ok guys, HELP! I have replaced the toner hopper drive unit and cleared/re-installed the firmware onto the flashcard twice now. Still nothing. Should I purchase a new flashcard? do they get faulty?


                  Any help muchly appreciated, at a bit of a loss here!

                    Comment

                    • perdana
                      Technician
                      50+ Posts
                      • Jan 2008
                      • 62
                      #6
                      I think it was NV Ram.

                        Comment

                        • OutlawTorn
                          Trusted Tech

                          100+ Posts
                          • Aug 2008
                          • 189
                          #7
                          NV Ram? where do I locate this? could someone explain a little further? thank you.

                            Comment

                            • Johnny_B500
                              Technician
                              • Mar 2007
                              • 24
                              #8
                              It's a faulty memory or scan chip by the NIC card. Remove one or the other to test.

                                Comment

                                • OutlawTorn
                                  Trusted Tech

                                  100+ Posts
                                  • Aug 2008
                                  • 189
                                  #9
                                  NIC card? is this the network card? could you explain a little further thank you?!

                                    Comment

                                    • Johnny_B500
                                      Technician
                                      • Mar 2007
                                      • 24
                                      #10
                                      I have found that this is usually caused by a defected SU-2 or Memory.

                                      Firstly check the connection between the ROM board and the MFB3 board. If that doesn't help (in most cases ot doesn't) then remove the SU-2 or memory and see if the machine starts up and goes to the copy screen.

                                      Hope this helps!

                                        Comment

                                        • OutlawTorn
                                          Trusted Tech

                                          100+ Posts
                                          • Aug 2008
                                          • 189
                                          #11
                                          Just wanted to say thanks for the help on this issue everyone! I ended up disconnecting the network card and re-seating it and this solved the problem. Weird, but hey, I'm happy. Cheers again.

                                            Comment

                                            • Johnny_B500
                                              Technician
                                              • Mar 2007
                                              • 24
                                              #12
                                              No problem and I'm glad you were able to resolve it!

                                                Comment

                                                • copychef
                                                  #13
                                                  please wait

                                                  xxx

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