KM C1085 service code C3917

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  • BOTOY
    Technician
    • May 2016
    • 46

    #1

    KM C1085 service code C3917

    Hi,

    Our KM C1085 starting to guet hold on warm up for several minutes then. Service code C-3917 appear and wouldn't go even when shut daw and restart machine.
    Any idea about this issue?
    Thanks
  • Woxner
    Senior Tech

    500+ Posts
    • Jul 2011
    • 829

    #2
    Re: KM C1085 service code C3917

    you have to go in serve mode and reset soft sw. it a lower fuser roller code. thermister could be bad or lamp is not comming on

    Comment

    • BOTOY
      Technician
      • May 2016
      • 46

      #3
      Re: KM C1085 service code C3917

      Originally posted by Woxner
      you have to go in serve mode and reset soft sw. it a lower fuser roller code. thermister could be bad or lamp is not comming on
      Hi Woxner, will try this today.
      thanks for help.

      Comment

      • BOTOY
        Technician
        • May 2016
        • 46

        #4
        Re: KM C1085 service code C3917

        Hi,
        We reset sw and machine work again.
        thanks Woxner.

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