BIZHUB C3350

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  • antone
    Trusted Tech
    250+ Posts
    • Oct 2014
    • 344

    BIZHUB C3350

    Paper trays say no paper ....but when you send a job or copies it picks up paper from both trays and works.

    Sent from my SM-N920V using Tapatalk
  • habik
    Service Manager
    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2015

    #2
    Re: BIZHUB C3350

    Originally posted by antone
    Paper trays say no paper ....but when you send a job or copies it picks up paper from both trays and works.

    Sent from my SM-N920V using Tapatalk
    Firmware
    Trouble reset
    PE sensor I/O check


    Sent from my Mi A1 using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

    Comment

    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22585

      #3
      Re: BIZHUB C3350

      What exactly does the screen say, and in what context?

      "Load Paper" can mean that you haven't loaded the correct media type or correct media size to match the print driver request. It can mean that it is incorrectly identifying the original size. It can mean that it is incorrectly identifying the paper tray paper size.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • antone
        Trusted Tech
        250+ Posts
        • Oct 2014
        • 344

        #4
        Re: BIZHUB C3350

        Originally posted by habik
        Firmware
        Trouble reset
        PE sensor I/O check


        Sent from my Mi A1 using Tapatalk
        Paper empty

        Sent from my SM-N920V using Tapatalk

        Comment

        • blackcat4866
          Master Of The Obvious
          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22585

          #5
          Re: BIZHUB C3350

          I seem to recall that that machine comes with some strange defaults out of the box, like bypass tray as the default paper source. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

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