Desert Rat
05-23-2018, 05:55 AM
This is odd, here's what I've done: Blew the dust off the drum motors encoders and sensors. Then I ran 50 pages from tray one
on 20lb paper. That came out fine. The customer sent a print job over that ran from the by pass tray with 210gm2 paper. It erred out
after 6 pages. Saw in a bulletin where it could be the drum. Swapped the cyan and magenta drums and the problem followed with
a C-2212 code pointing to the magenta drum. Replace the cyan drum with a new drum in the original drum position. Ran the programs
for auto gradation and auto color registration. Ran the same paper from the by pass as a copy job it ran all 50 without a code.
The customer sent he job again and it errored out after 7 pages.
Swapped it with magenta same result C-2212. Swapped that drum with the black and it seems OK. At least the customer will meet his
deadline.
I just sold him this machine and he's been running it for about three days without a hitch until this code popped up.
The new drum was a DU102C. That drum was also mentioned in the bulletin. I have checked the firmware and it is up to date.
I have a feeling as soon as he gets a job for black it will error out again.
So WTF is going on here? This just seems weird to me. :confused:
Thanks
DR
on 20lb paper. That came out fine. The customer sent a print job over that ran from the by pass tray with 210gm2 paper. It erred out
after 6 pages. Saw in a bulletin where it could be the drum. Swapped the cyan and magenta drums and the problem followed with
a C-2212 code pointing to the magenta drum. Replace the cyan drum with a new drum in the original drum position. Ran the programs
for auto gradation and auto color registration. Ran the same paper from the by pass as a copy job it ran all 50 without a code.
The customer sent he job again and it errored out after 7 pages.
Swapped it with magenta same result C-2212. Swapped that drum with the black and it seems OK. At least the customer will meet his
deadline.
I just sold him this machine and he's been running it for about three days without a hitch until this code popped up.
The new drum was a DU102C. That drum was also mentioned in the bulletin. I have checked the firmware and it is up to date.
I have a feeling as soon as he gets a job for black it will error out again.
So WTF is going on here? This just seems weird to me. :confused:
Thanks
DR