Calibration sheets jamming in finisher

[Guest]

I can't figure out why... any insight?

It's a Creo, and it's printing sheets for color calibration. It does it 100% of the time.

[Reyes2424]

CREO

You have to check that the CREO knows which finishers are on. You also might want to check and see if there has been any updates recently performed to the CREO. You may have to check your settings.

Good Luck

[exify]

its a c6500, and it knows the finishers, all updates are there.

[stathistec]

try to print in a different paper size ( A4 A3 13x19)
the creo is V2?

[random]

what is the code?

[exify]

try to print in a different paper size ( A4 A3 13x19)
the creo is V2?

same thing on all sizes

creo is v2 but it happened on v1 too i believe

random: 72-22

[kmcopier]

remove the finisher and print is again. also remove the finisher in preference.
Check if it works then then you can forget the finsher as a problem
also you can set to switch paper 11X17 13X19 A4-A3.