c258 toner spreading/dropping onto psu glass

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  • Scarekrow
    Technician

    50+ Posts
    • Feb 2012
    • 80

    c258 toner spreading/dropping onto psu glass

    Hi,

    I have had this problem on a few machines, I thought it might be the katun toner, Im using "business colour" and have only used this, machines have done 150k colour upwards, however there is a part of the dev unit that connects to a ducting system at the back of the machine to check, does anyone know which fan drives this, and if it's common for it to get blocked, and if there is an easy fix.

    Thanks.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7512

    #2
    Re: c258 toner spreading/dropping onto psu glass

    At 150+ color clicks and using Katun colour toners you've been asking for troubles long time ago.
    Not easy to get out there without replacement of expensive color developer units or at least converting K into colour ones.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Scarekrow
      Technician

      50+ Posts
      • Feb 2012
      • 80

      #3
      Re: c258 toner spreading/dropping onto psu glass

      [QUOTE=tsbservice;2092625]At 150+ color clicks and using Katun colour toners you've been asking for troubles long time ago.
      Not easy to get out there without replacement of expensive color developer units or at least converting K into colour ones.[/QUOTE

      It seems to effect one colour in most cases usually the cyan, if it was the toner, wouldn't all the colours drop toner in the same way?

      Comment

      • srvctec
        Former KM Senior Tech

        500+ Posts
        • Oct 2009
        • 827

        #4
        Re: c258 toner spreading/dropping onto psu glass

        This is a C258 like your title says?

        Sounds like a 4/4e series from your description of the issue, if it's only cyan.
        Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • Scarekrow
          Technician

          50+ Posts
          • Feb 2012
          • 80

          #5
          Re: c258 toner spreading/dropping onto psu glass

          Originally posted by srvctec
          This is a C258 like your title says?

          Sounds like a 4/4e series from your description of the issue, if it's only cyan.
          C258

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5339

            #6
            Re: c258 toner spreading/dropping onto psu glass

            here ya go!
            hope it helps
            Attached Files
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Scarekrow
              Technician

              50+ Posts
              • Feb 2012
              • 80

              #7
              Re: c258 toner spreading/dropping onto psu glass

              Originally posted by Synthohol
              here ya go!
              hope it helps
              thanks for that, I will be checking for blocked air ducts tomorow.

              Comment

              • srvctec
                Former KM Senior Tech

                500+ Posts
                • Oct 2009
                • 827

                #8
                Re: c258 toner spreading/dropping onto psu glass

                The C258 doesn't even have a toner filter, though. Also, no air ducts since there is no toner filter to receive any toner (just confirmed on a C368 we have in the shop). So, not sure why it's included in those pdfs.
                Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                Comment

                • Scarekrow
                  Technician

                  50+ Posts
                  • Feb 2012
                  • 80

                  #9
                  Re: c258 toner spreading/dropping onto psu glass

                  Originally posted by srvctec
                  The C258 doesn't even have a toner filter, though. Also, no air ducts since there is no toner filter to receive any toner (just confirmed on a C368 we have in the shop). So, not sure why it's included in those pdfs.
                  Been to the machine today, they have done 400 colour copies since I last vacced out the machine, here are some pics of the inside.

                  IMG_20220211_135803.jpg: Upload of file failed.

                  Comment

                  • Scarekrow
                    Technician

                    50+ Posts
                    • Feb 2012
                    • 80

                    #10
                    Re: c258 toner spreading/dropping onto psu glass

                    Originally posted by srvctec
                    The C258 doesn't even have a toner filter, though. Also, no air ducts since there is no toner filter to receive any toner (just confirmed on a C368 we have in the shop). So, not sure why it's included in those pdfs.
                    There are air ducts the dev units press onto at the back, they are contianed into the drive unit, however theses didnt look blocked, but I vacced them out using a long tube vac attachment.

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827

                      #11
                      Re: c258 toner spreading/dropping onto psu glass

                      Originally posted by Scarekrow
                      There are air ducts the dev units press onto at the back, they are contianed into the drive unit, however theses didnt look blocked, but I vacced them out using a long tube vac attachment.
                      Guess I learned something today, then. I just pulled out a drum and there is no air ducts on those like there is on the 4/4e series. I wonder where the toner goes from the ducts since there is no toner filter.
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                      Comment

                      • Scarekrow
                        Technician

                        50+ Posts
                        • Feb 2012
                        • 80

                        #12
                        Re: c258 toner spreading/dropping onto psu glass

                        Originally posted by srvctec
                        Guess I learned something today, then. I just pulled out a drum and there is no air ducts on those like there is on the 4/4e series. I wonder where the toner goes from the ducts since there is no toner filter.
                        I dont know that range you mentioned, however the ducts are on the top of the dev unit so you wont see them just by removing a drum, I would upload the photos I took on site if I could work out how to send them here.

                        Comment

                        • Scarekrow
                          Technician

                          50+ Posts
                          • Feb 2012
                          • 80

                          #13
                          Re: c258 toner spreading/dropping onto psu glass

                          Google drive link

                          IMG_20220211_135803.jpg - Google Drive



                          IMG_20220211_135827.jpg - Google Drive

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