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voterempowerment
01-05-2009, 02:26 AM
I have an older Pitney Bowes/Imagistics color copier. Runs pretty good. My problem is that I am unable to delete a document from the cue. This was printed about three months ago. It causes all new print projects to delay. Any Suggestions????

10871087
01-05-2009, 03:01 AM
I have an older Pitney Bowes/Imagistics color copier. Runs pretty good. My problem is that I am unable to delete a document from the cue. This was printed about three months ago. It causes all new print projects to delay. Any Suggestions????

In the printer queue on the computer?

voterempowerment
01-05-2009, 03:17 AM
Yes, in the computer que. I keep hitting cancel. I have cleared and re-cleared, turned off the copier, the computer, etc. but it still shows up.

blackcat4866
01-05-2009, 04:04 AM
You may need the assistance to the network admin.

Stop the spooler. Clear out the document or documents. Restart the spooler. That will do it. =^..^=

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