Bizhub C227 prints 2-Sided from mac but fine from other computers

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  • captainrva
    Technician

    50+ Posts
    • Oct 2014
    • 98
    #1

    Bizhub C227 prints 2-Sided from mac but fine from other computers

    Installed a new C227 and everything prints fine except from this one macbook. I have set the default to 1-sided in CUPS and checked that layout is set to 1-sided as well but everything printed comes out 2-sided (with native programs and 3rd party). I have tried an older driver and the newest but the same issue occurs. I started a ticket with Konica and even they were baffled. Has anyone ever come across this with Monterey os?

    *They had a Bizhub c203 and said that the macbook could print to that 1-sided.
    Tags: 1-sided, bizhub, macbook, prints, set
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7512
      #2
      Re: Bizhub C227 prints 2-Sided from mac but fine from other computers

      What are the Firmware version and Function version? May try to play a bit with SW25.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • captainrva
          Technician

          50+ Posts
          • Oct 2014
          • 98
          #3
          Re: Bizhub C227 prints 2-Sided from mac but fine from other computers

          Originally posted by tsbservice
          What are the Firmware version and Function version? May try to play a bit with SW25.
          The firmware is A7970Y0-F000-G00-Y0 and the function version is 4.2

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            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5339
              #4
              Re: Bizhub C227 prints 2-Sided from mac but fine from other computers

              Of its a 3rd party app perhaps the need to address that vendor and leave you alone.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

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