Help with Muratec MFX-C2700

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  • revans2380
    Junior Member
    • Dec 2022
    • 3
    #1

    [Error Code] Help with Muratec MFX-C2700

    Hello all - end user here looking for some help. I live in a small town in Kentucky, and my wife works for a local non-profit. The machine is at her place of employment, so I'm seeking advice, trying to help them out. It is end of life with our local service place and it is throwing errors I can't seem to clear. I'd like to keep using it at least until the toner we have runs out.

    Error codes:     544, 545

    I have tried taking the cartridges out and reseating them to no avail. It makes whirring noises while trying to self-test, then throws the errors. This sequence started after I tried to run some 40 lb paper through it. Clearly it didn't like that. The errors are referring to Y and M cartridges.

    When I press 'Help' it says:
    Toner cartridge not properly installed.
    • Open the scanner unit and top cover.
    • Check that the shutter of the toner cartridge is fully pushed to the left.
    • Close the top cover and scanner unit.


    Thanks for any help that can be provided!
    Tags: cartridges, errors, local, scanner, toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22941
      #2
      Re: Help with Muratec MFX-C2700

      I'm not sure if this helps you, but error 544 indicates a problem with the yellow toner cartridge, error 545 indicates a problem with the magenta toner cartridge. If you can get replacement toner cartridges, I'd replace yellow & magenta.

      IIRC this is a re-badged Okidata. It's been obsolete for quite a long time. I'd be very surprised if you could get anything for it. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • revans2380
          Junior Member
          • Dec 2022
          • 3
          #3
          Re: Help with Muratec MFX-C2700

          Originally posted by blackcat4866
          I'm not sure if this helps you, but error 544 indicates a problem with the yellow toner cartridge, error 545 indicates a problem with the magenta toner cartridge. If you can get replacement toner cartridges, I'd replace yellow & magenta.

          IIRC this is a re-badged Okidata. It's been obsolete for quite a long time. I'd be very surprised if you could get anything for it. =^..^=
          I replaced the Y just to see if it changed anything, and no dice.

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