Konica C759 Firmware request

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  • Rolandito
    Technician
    • Aug 2007
    • 81

    Konica C759 Firmware request

    Hi Everyone. I am having some issues with scanner option, its taking a long time to send to SMB, compared with a 958 in the same network.
    I am thinking upgrading firmware can solve this. If you have the latest firmware, please share for me.
    Thanks
  • Synthohol
    Certified Konica Expert
    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5168

    #2
    Re: Konica C759 Firmware request

    i doubt its firmware, check the resolution of the scans, the higher the slower.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • emujo2
      Service Manager
      1,000+ Posts
      • Mar 2017
      • 1578

      #3
      Re: Konica C759 Firmware request

      I'm in agreement that firmware is probably not going to help. In addition to the scan settings (PDF compact seems to be the best of both worlds), be sure you have the NIC negotiating at the highest level. If it's set to 100MB 1/2 duplex it could throttle your data, also if there are any LKs, like PDF searchable then, this can slow the scanning down..A firmware update would be more fitting for a "my scanning stopped after we spun up a new server". Mixed originals will slow down the scanner and possibly look like a network speed issue. This being said, if your firmware is original base, or special, then an upgrade would not be a bad idea, but these come with function version changes as well and can require new drivers and do add/remove functionality. E

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      • Rolandito
        Technician
        • Aug 2007
        • 81

        #4
        Re: Konica C759 Firmware request

        Thanks for Replying. Both of you.
        I will check scan resolution settings and NIC speed settings.
        I will let you know

        Comment

        • Rolandito
          Technician
          • Aug 2007
          • 81

          #5
          Re: Konica C759 Firmware request

          I tried all suggested by you, but didnt work.
          I just Reset the Network Setting Data in Service Mode. then configure ip address, and problem solved.
          Thanks guys for your time

          Comment

          • tsbservice
            Field tech
            Site Contributor
            5,000+ Posts
            • May 2007
            • 7389

            #6
            Re: Konica C759 Firmware request

            Originally posted by Rolandito
            I tried all suggested by you, but didnt work.
            I just Reset the Network Setting Data in Service Mode. then configure ip address, and problem solved.
            Thanks guys for your time
            Good job and thanks for feedback 👍
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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