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copyman
12-15-2022, 08:03 PM
My IT guy setup the address book for scanning on an off lease machine I sold but he said customer is only able to send to one address at a time. Is there a setting that needs to changed so they can send to multiple addresses at one time? He has been setting up Kon/Min for me a long time so he knows them well. Not exactly sure what he meant but said it is missing from display?
I know the customer tried to setup scanning first so maybe they changed something in admin mode or web interface page?

Just a side note, I always initialize & update F/W on off lease machines I buy so all prior settings should of been cleared.

Thanks in advance

tsbservice
12-15-2022, 08:18 PM
https://youtu.be/7hIccvHarhk
See this video it's another model but should give you a general idea where to find it in Admin menu of your machine. Customer obviously messed with settings they don't know, nothing new under the sun 😎

emujo2
12-15-2022, 08:27 PM
I did not look at the video, but you are probably looking for "allow Broadcast" Possibly Admin/restrict access/broadcasting E

KMFLT3CH
12-15-2022, 09:21 PM
-8 SERIES-
admin
1.system settings
6.restrict user access
5.restrict operation
RESTRICT BROADCASTING = SET THIS TO OFF


-i SERIES-
admin
security
restrict user access
SELECT MULTIPLE DESTINATIONS = ALLOW
CONTINUOUS SELECTION OF BROADCAST = ALLOW

copyman
12-15-2022, 11:30 PM
All good! Great info! Thanks to all who replied!

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