Bizhub 227 - Hangs at boot with two pillars/shark fins shown on the display

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  • Fritzy
    Technician

    Site Contributor
    50+ Posts
    • Oct 2022
    • 51

    #1

    [Dead] Bizhub 227 - Hangs at boot with two pillars/shark fins shown on the display

    Thanks again to everyone who helped me get the Bizhub 423 refurbished for my friend last year. She is very grateful and it's been running like a champ!

    I had such a good time working on that machine that I jumped on the opportunity to pick up a (broken) Bizhub 227 when I had the chance. When booting, this system hangs with the two pillars on the display (see image below). I can hear the ADF move and power supply fan running, but those are the only signs of life. The system had it's hard drive removed before I picked it up, but I think it should still boot beyond these two pillars, shouldn't it?

    In reviewing other posts on this site, see references to a 'recovery tool' or an 'MFP Reset Tool' that might help, but I'm not sure what that might be or where to get it and how to use it. I also see posts that say it is likely the eMMC Board that is faulty, but how would I test that to be sure?

    Before I start going down a rabbit hole of my own making, I thought I would ask the experts for their advice; How would you recommend I begin to troubleshoot this?


    A few reference posts:

    C258 won't boot / stuck at 2 bars
    C554e pillars of death



    image.jpg
    Last edited by Fritzy; 06-23-2023, 09:14 PM.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7922

    #2
    Re: Bizhub 227 - Hangs at boot with two pillars/shark fins shown on the display

    I would try new eMMC.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Fritzy
      Technician

      Site Contributor
      50+ Posts
      • Oct 2022
      • 51

      #3
      Re: Bizhub 227 - Hangs at boot with two pillars/shark fins shown on the display

      Originally posted by tsbservice
      I would try new eMMC.
      Thanks tsbservice. Is there some way to test the eMMC to confirm it is faulty? I see the board has a standard mSATA connector. Might there a PC-based utility available for testing purposes?

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7922

        #4
        Re: Bizhub 227 - Hangs at boot with two pillars/shark fins shown on the display

        Originally posted by Fritzy
        Thanks tsbservice. Is there some way to test the eMMC to confirm it is faulty? I see the board has a standard mSATA connector. Might there a PC-based utility available for testing purposes?
        Nothing I'm aware of unfortunately.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

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