Konica Minolta Bizhub C350 Admin Menu

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  • Moose
    • May 2025

    #1

    Konica Minolta Bizhub C350 Admin Menu

    We have purchased a C350. Trying to setup the Network settings but that option is not available when you enter the Admin Menu. Is there a service or tech code that unlocks the additional menu options?
    Last edited by Guest; 03-19-2009, 06:06 PM.
  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #2
    Originally posted by Moose
    We have purchased a C350. Trying to setup the Network settings but that option is not available when yoou enter the Admin Menu. Is there a service or tech code that unlocks the additional menu options?
    have you tried utility. admin then type in 00000000 that is where the network settings are
    try it that way

    brent

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    • Moose

      #3
      Hey Brent,
      when you enter via Utility, Admin Settings the Network Setting is missing. I was told that there might be a Factory Service/Tech Code that needs to be entered. It is a combination of keys on the main console. Any ideas?

      Comment

      • copytechman
        Senior Tech

        Site Contributor
        500+ Posts
        • Nov 2008
        • 926

        #4
        Util/counter button -> admin mode button on touch screen, enter code as prior post.. unless theirs a fiery attached in which case it's quite a bit different. Please let us know!
        Thx
        A.

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1208

          #5
          I am not aware of any factory/tech mode. since this machine comes standard with a print controller you got me on that one. I have one machine in my shop and you can enter the network setting by hitting those buttons in the order that I described earlier. if you do that and there is no network tab. then there is a problem somewhere. I can always get into the network settings on my machine..

          brent

          Comment

          • copytechman
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2008
            • 926

            #6
            Just a quick note.. if the machine has a fiery attached and configured correctly there will be no network button under the admin mode of this machine... its accessed through a different route. Either control panel via the small i (info) button to access the fiery via the control panel or the web interface.

            Regards!
            A.

            Comment

            • Moose

              #7
              Hey Brent,

              we have 3-C450's, 3-C200's and this one C350 is the only one we have an issue with. All the others we are able to change anything we want. The C350 just doesn't want to cooperate. Thanks for your time and suggestions.

              Comment

              • brent
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1208

                #8
                Originally posted by Moose
                Hey Brent,

                we have 3-C450's, 3-C200's and this one C350 is the only one we have an issue with. All the others we are able to change anything we want. The C350 just doesn't want to cooperate. Thanks for your time and suggestions.
                I think copytechman is on the right track. I only have the c350's with the standard controller so I didn't know about the network button not being present. but that makes sence. moose. do you have a big controller that sits piggyback on the rear of the machine? you will know it. because it plugs in to the machine . and there will be a cover where the standard controller is. that way you can't plug the cat 5 cable into both receptacles. we had one that came in. I took it off and now we are just using the standard controller that it had.

                Comment

                • bobp

                  #9
                  Check the controller type, should be type 3 for standard embedded controller, enter service mode, system input, peripheral, controller 3,

                  Comment

                  • fixthecopier
                    ALIEN OVERLORD

                    2,500+ Posts
                    • Apr 2008
                    • 4714

                    #10
                    you could just have a firmware issue. If you just purchased it, and have a service plan, call a tech.
                    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                    Comment

                    • ZeusGT
                      Trusted Tech
                      • Feb 2008
                      • 271

                      #11
                      look at the control panel in ready mode (home) and see if there is a small "i" at the bottom right hand side of the screen. If so, then you have the Fiery controller and will not have that option. If not, then you have a firmware problem or a different issue with the print controller...
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                      • Moose

                        #12
                        Thanks

                        Just wanted to give a thanks to Alfpanasonic. The suggestion of "
                        Utility Stop 00 Stop 01" unlocked the hidden menu options. We can now enter into the network settings menu. Thanks, problem solved.

                        Comment

                        • henriques

                          #13
                          minolta bizhub C350 admin Menu

                          if do you have some problema in adminstrador do you have the put the mumber 12345678 and do you going to enter in administrador mode




                          best
                          regast
                          henrique

                          Comment

                          • Loanman

                            #14
                            Bizhub C350

                            I have a Bizhub C350 and the display has gone out. Anybody know what part I need to fix it and what it might cost?

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