Machine just locks up. It says copying and does nothing. It doesn't cycle or anything it just sits there. Not toner or fuser. Anyone have a clue?
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Is the lockup problem limited to copying, or does it also affect fax, scanning, and printing?If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
samsung 6322dn
It does affect scanning, printing, fax receptions also. Customer can shut machine down and restart it and it works fine for 10 minutes. Fri. morning it said "scanning page 1 into memory" so it sat all night like that. I do have a manual but there's nothing for this. Acts like a memory stick or something-just never seen this on these machines!Comment
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Everything is on the PBA Main Controller. It will be expensive but will fix your problem.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
Comment