DI 3510 problem

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  • Jamiesdad2
    Technician
    • May 2009
    • 29

    #1

    DI 3510 problem

    I have a Konica DI-3510. It shows an error that says. The paper size cannot be detected in the current position against the edge.
    Thanks
  • HuronMan
    Technician

    50+ Posts
    • Jul 2009
    • 68

    #2
    Check that the black sensor actuator that the adf closes on isn't stuck under the cover or bent down when sumone put the cover back on.

    Comment

    • Jamiesdad2
      Technician
      • May 2009
      • 29

      #3
      Forgot to mention

      It only gives me that error when cassette 2 has paper in it.

      Comment

      • fixthecopier
        ALIEN OVERLORD

        2,500+ Posts
        • Apr 2008
        • 4714

        #4
        Originally posted by Jamiesdad2
        It only gives me that error when cassette 2 has paper in it.

        Pull the tray and look behind it and you will see the paper size detection board. Make sure that none of the actuators ase stuck or swap it with the one for the top tray to see if the problem moves.
        The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

        Comment

        • xpress
          Technician

          50+ Posts
          • Jun 2008
          • 63

          #5
          Make sure your paper on the screen show 8.5 X 11 or what you want, It cant match paper that isnt detected right, follow above post for help

          Comment

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