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abbas saeed
04-26-2010, 11:31 AM
How are you

I have a problem I went to one customer and told me that there is paper stuck in between the side cover
And then removed as usual at a time

But this time, you know that the machine remained a paper stuck or side cover is not closed
With the paper removed and the side cover is closed but the issue still exists


Illustration in the annexes

minimerlin
04-26-2010, 10:00 PM
You either still have a scrap of paper in the areas indicated..or a broken/stuck actuator or sensor!

rocky246
04-26-2010, 11:26 PM
An actuator on the switchback unit has a spring on it that likes to pop off. It indicates a jam when this happens. Above the fuser in the middle of the switchback unit.

abbas saeed
04-27-2010, 12:01 PM
Thank you

I went early to the customer the day after to make sure the integrity of the sensor and when my question to the customer
Is the paper fully removed?

He told me yes

It turns out that there is a very small piece of paper

Thank you

minimerlin
04-27-2010, 09:28 PM
Thank you

I went early to the customer the day after to make sure the integrity of the sensor and when my question to the customer
Is the paper fully removed?

He told me yes

It turns out that there is a very small piece of paper

Thank youGlad you got it fixed..as it happens I had exactly the same fault at one of my customers today and yes they had left a scrap of paper in the vertical guide!

abbas saeed
04-30-2010, 10:41 AM
True

Most errors easy but it remains difficult to detect

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