Bizhub c-451 / Fiery Ic-409 Problems

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  • pol
    Technician
    • Jul 2008
    • 10
    #1

    Bizhub c-451 / Fiery Ic-409 Problems

    First I would like to apologize if the text is bad, but I am using a translator.
    Working with a bizhub c-451 in a graphic in Brazil and am having problems printing pdf using the Fiery IC-409. Every time the Fiery loses the connection to the PC and restarts when I try to print that file type.
    Today I can only print the file. PS (Postscript)
    I believe that the problem might be the upgrade paths, but I have no copy of the system to reinstall.
    Today I use the Command WorkStation 5.1.
    Another problem I have is that whenever the printer enters power saving mode, it loses the connection to the Fiery.
    I tried requesting the latest firmware for the Konica, but their support here in Brazil is very bad.
    I would be very grateful if someone can help me.
    Last edited by pol; 04-30-2010, 05:03 PM.
    Tags: adobe reader, bad, bizhub, connection, copy, fiery, file, firmware, konica, mode, nec, pdf, postscript, power, power save, printer, printing, script, support, sys, system, text, time, type, upgrade
    • kmcopier
      PSP

      100+ Posts
      • Oct 2008
      • 183
      #2
      what is your version of system software? and what patches are installed? gr kmcopier

        Comment

        • pol
          Technician
          • Jul 2008
          • 10
          #3
          Fiery EFI - Version 8e - 50_45-KM - V 1.01 - Ram 171,00 MB
          Patches: 1-V1JNZ - 1-WA4ZQ - 1-W5C85 - 1-UIG65 - X4RRR - 1-XRGJ7

          Firmware C451 - "R5"

            Comment

            • Mr Spock
              Vulcan Inventor of Death

              1,000+ Posts
              • Aug 2006
              • 2064
              #4
              There was about 3 patches for the power save issue. Which version of adobe reader are you using. If it is V8 either update to V9 or downgrade to v7. V8 had a lot of printing issues with it. most were fixed with patches but not all.
              And Star Trek was just a tv show...yeah right!

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947
                  #5
                  As mentioned above I'm pretty sure I remember seeing a patch for this.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                    Comment

                    • pol
                      Technician
                      • Jul 2008
                      • 10
                      #6
                      I'm using version 8, but I use Corel or Photoshop to generate the pdf with standard X1A.
                      Before I had no problem to print this file type.
                      The problems started after the latest firmware update the printer or after updates Patches, can not remember for sure.
                      What is the latest firmware version available?
                      Is there any possibility to uninstall the patches of fiery?

                        Comment

                        • pol
                          Technician
                          • Jul 2008
                          • 10
                          #7
                          Help me ! )

                            Comment

                            • pol
                              Technician
                              • Jul 2008
                              • 10
                              #8
                              Originally posted by pol
                              I'm using version 8, but I use Corel or Photoshop to generate the pdf with standard X1A.
                              Before I had no problem to print this file type.
                              The problems started after the latest firmware update the printer or after updates Patches, can not remember for sure.
                              What is the latest firmware version available?
                              Is there any possibility to uninstall the patches of fiery?


                              Please help me ...
                              ...

                                Comment

                                • pol
                                  Technician
                                  • Jul 2008
                                  • 10
                                  #9
                                  What is the latest firmware version available?
                                  Is there any possibility to uninstall the patches of fiery?

                                    Comment

                                    • RRodgers
                                      Service Manager

                                      1,000+ Posts
                                      • Jun 2009
                                      • 1947
                                      #10
                                      Originally posted by pol
                                      What is the latest firmware version available?
                                      Is there any possibility to uninstall the patches of fiery?
                                      No, there is not. Usually you have to reinstall to get rid of them.
                                      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                                        Comment

                                        • pol
                                          Technician
                                          • Jul 2008
                                          • 10
                                          #11
                                          unfortunately I do not have the reinstallation cd, is downloading?
                                          About the version of c-451, firmware "R5" is the latest version?
                                          thanks for replying

                                            Comment

                                            • pol
                                              Technician
                                              • Jul 2008
                                              • 10
                                              #12
                                              Originally posted by pol
                                              unfortunately I do not have the reinstallation cd, is downloading?
                                              About the version of c-451, firmware "R5" is the latest version?
                                              thanks for replying
                                              any help?

                                                Comment

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