code c2557 in c550!!!

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  • gang1110
    Technician
    • May 2010
    • 43

    code c2557 in c550!!!

    i got error code in c550 c2557 problem with the tcr value in black image . i check the tcr

    value its standing on 4.5% and after copule of paper there is error code . i try to supply

    toner to the image and after that the tcr shows 7% its good but again after we print

    the error code show again c2557 and the tcr show 4.5% . the iu black new and i try to

    replace nothing change maybe there is problem with the hooper maybe its fake or problem

    with the motor of toner supply?
  • ddude
    General Troublemaker
    250+ Posts
    • Feb 2009
    • 473

    #2
    There is a problem with the IU working it's way loose, which can cause loss of bias and CQ problems, maybe causing toner errors- Check you image unit for any damage to the drum?
    2000 mockingbirds = 2 kilomockingbirds

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    • gang1110
      Technician
      • May 2010
      • 43

      #3
      i check with another unit is the same problem

      Comment

      • CraigW
        Trusted Tech
        Site Contributor
        250+ Posts
        • Dec 2010
        • 417

        #4
        Is the K image unit holding plate mod being used on this machine ??

        Comment

        • Zeldaman
          Senior Tech
          500+ Posts
          • Mar 2011
          • 946

          #5
          Hi there!
          Had the same problem some month ago, the problem was not enough tonersupply caused by a bad sealing of the tonercartridge. Installed anew one-OK.
          Greetings..

          Comment

          • gang1110
            Technician
            • May 2010
            • 43

            #6
            the problem was found i replace the hopper of the black iu thank for everybody

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