NOt entering the service mode

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  • bkamoga
    Technician
    • Oct 2011
    • 31
    #1

    [Misc] NOt entering the service mode

    I have a printer bizhub C350 and l cannot go in to its service mode l have tried all the password utility check details
    stop 00 stop 0 1 and then it displays (.................) Enter. but the password i have tried
    00000000 or 12345678 or 92729272 but it does not work what is the way forward.
    some reply.
    thanks...
    Tags: None
    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1950
      #2
      Re: NOt entering the service mode

      Call a tech,
      You are welcome.
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1733
          #3
          Re: NOt entering the service mode

          NVRAM replace = what RRodgers said.
          Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • mrwho
              Major Asshole!

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 4303
              #4
              Re: NOt entering the service mode

              Try to enter Trouble Reset mode, press "Trouble Reset" and then, without turning off machine, try to enter service mode.

              If that doesn't work, then read the above posts.
              ' "But the salesman said . . ." The salesman's an asshole!'
              Mascan42

              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
              Ibid

              I'm just an ex-tech lurking around and spreading disinformation!

                Comment

                • bkamoga
                  Technician
                  • Oct 2011
                  • 31
                  #5
                  Re: NOt entering the service mode

                  But the NVRam is embbeded on the MFP board
                  it is inseparable

                    Comment

                    • habik
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 2014
                      #6
                      Re: NOt entering the service mode

                      Originally posted by bkamoga
                      But the NVRam is embbeded on the MFP board
                      it is inseparable

                      BUT We are trying to HELP you..!

                      Call a tech!
                      .OK Google! ... will I need Berrocca this morning?
                      Firmwares HERE

                        Comment

                        • Glaander
                          Technician
                          • Oct 2010
                          • 33
                          #7
                          Re: NOt entering the service mode

                          Call A KM Tech, let the tech worry about it

                            Comment

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