NOt entering the service mode

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  • bkamoga
    Technician
    • Oct 2011
    • 31

    [Misc] NOt entering the service mode

    I have a printer bizhub C350 and l cannot go in to its service mode l have tried all the password utility check details
    stop 00 stop 0 1 and then it displays (.................) Enter. but the password i have tried
    00000000 or 12345678 or 92729272 but it does not work what is the way forward.
    some reply.
    thanks...
  • RRodgers
    Service Manager

    1,000+ Posts
    • Jun 2009
    • 1952

    #2
    Re: NOt entering the service mode

    Call a tech,
    You are welcome.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

    Comment

    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1733

      #3
      Re: NOt entering the service mode

      NVRAM replace = what RRodgers said.
      Please don't ask me for firmware or service manuals as refusal often offends.

      Comment

      • mrwho
        Major Asshole!

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 4303

        #4
        Re: NOt entering the service mode

        Try to enter Trouble Reset mode, press "Trouble Reset" and then, without turning off machine, try to enter service mode.

        If that doesn't work, then read the above posts.
        ' "But the salesman said . . ." The salesman's an asshole!'
        Mascan42

        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

        Ibid

        I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • bkamoga
          Technician
          • Oct 2011
          • 31

          #5
          Re: NOt entering the service mode

          But the NVRam is embbeded on the MFP board
          it is inseparable

          Comment

          • habik
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 2015

            #6
            Re: NOt entering the service mode

            Originally posted by bkamoga
            But the NVRam is embbeded on the MFP board
            it is inseparable

            BUT We are trying to HELP you..!

            Call a tech!
            .OK Google! ... will I need Berrocca this morning?
            Firmwares HERE

            Comment

            • Glaander
              Technician
              • Oct 2010
              • 33

              #7
              Re: NOt entering the service mode

              Call A KM Tech, let the tech worry about it

              Comment

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