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blackcat4866
05-15-2012, 04:06 AM
The give-away on this one was the times of occurrence: 0650 and 1550 nearly every day within a few minutes. And the error usually occurs when idling.

Finally set up the PQA. Within the recording window the error occurred at 0624. Have a look at 0624 ...

15846

Hmmm ... maybe a power issue? :cool:
=^..^=

mervyn
05-15-2012, 03:19 PM
Looks like a power issue , had a similar problem on a C360 , same time in the morning 3 weeks in a row. Turned out the power company were doing work on a transformer at that particular time and causing a voltage fluctuation . Advised customer to get a 20 amp UPS and problem solved . Hope this helps .

blackcat4866
06-03-2012, 06:48 PM
Confirmed. No codes since power was fixed. And just silence from the customer, after "It couldn't possibly be the power ... "

I wouldn't mind hearing: "Thanks so much for helping us solve our power issues, and not billing us extra for the additional services." Maybe when hell freezes over. =^..^=

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