MS Office 2010 and C652 punch

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  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2014
    #1

    MS Office 2010 and C652 punch

    I have a client who says when printing from Excel it wont hole punch on large documents.. when published as PDF its punching all day long.. It is this the only solution?

    I had also experience that it wont pick from bypass for MS Word 2010...unless you specify in page setup..

    Is there a way to override the MS OFFICE default settings?


    Many Thanks,
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE
    Tags: c652, ms office 2010, print, punch
    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2014
      #2
      Re: MS Office 2010 and C652 punch

      Originally posted by habik
      I have a client who says when printing from Excel it wont hole punch on large documents.. when published as PDF its punching all day long.. It is this the only solution?

      I had also experience that it wont pick from bypass for MS Word 2010...unless you specify in page setup..

      Is there a way to override the MS OFFICE default settings?


      Many Thanks,

      Seen the customer and it worked I am now confused..whether it is enough to publish as pdf once and then office remembers the settings ? I dont have deep insights in to MS 2010..anyone with experience on OFFICE 2010??
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1733
          #3
          Re: MS Office 2010 and C652 punch

          Excel is a funny piece of software, especially when it comes to printing.

          When printing an Excel document with muliple worksheets, each worksheet is treated as a separate job which also uses the default driver properties. Even though you change the properties for one sheet, the rest still use the default driver settings.

          This is why Konica Minolta added a function to their drivers which is called Excel Job Control. This isn't spot on all the time, but it has proven to help.

          The other way around the issue is to set the driver default before printing to it, or have another driver setup with say a default to use hole punching.

          As for Word, what was the tray set to before manually selecting the bypass from Word? Was it set to Default tray (Automatically Select)?
          Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22662
              #4
              Re: MS Office 2010 and C652 punch

              I don't know about the punch issue, but yes, Word page settings will override driver settings. AFAIK the only thing to do is change the Page Settings in Word. I had this come up just a week ago on a bizhub 25. "Why won't it print from the bypass when I specifically selected the bypass?" (in the driver). =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

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