Bizhub C450 - Odd problem

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  • ricmartinho
    Trusted Tech

    100+ Posts
    • Jan 2010
    • 142
    #1

    Bizhub C450 - Odd problem

    Hi guys,

    We have a C450 with a strange behavior.
    It started with an image problem on the Black IU so we replaced it.
    After a while started saying that the Cyan IU was incorrectly inserted. We told the customer to pull out the IU and push it in and after that started saying that all IU's were incorrectly inserted. Now says that needs to replace all the IU's and it gave the C-DC00 code.

    Any thoughts?

    Thanks
    Tags: c450, cdc00, dc00, incorrectly
    • Darren King
      copiertech

      500+ Posts
      • Jul 2007
      • 652
      #2
      Re: Bizhub C450 - Odd problem

      MINOTLTA before taking some countermeasures

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        • ricmartinho
          Trusted Tech

          100+ Posts
          • Jan 2010
          • 142
          #3
          Re: Bizhub C450 - Odd problem

          Originally posted by Darren King
          MINOTLTA before taking some countermeasures
          We know this error code has to do with the anti-counterfeiting board, but it only popped up a day or two after the other issues.
          We think the causes might be the Black IU that was replaced had the C350 chip, firmware or some board that went berserk.

            Comment

            • ricmartinho
              Trusted Tech

              100+ Posts
              • Jan 2010
              • 142
              #4
              Re: Bizhub C450 - Odd problem

              Found the problem. It was the Cyan chip that was faulty. Just replaced it and it was fine.

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4303
                  #5
                  Re: Bizhub C450 - Odd problem

                  Originally posted by ricmartinho
                  Found the problem. It was the Cyan chip that was faulty. Just replaced it and it was fine.
                  Thanks for letting us know. Boosted your rep!
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                    Comment

                    • Nwankwo lawrence
                      #6
                      Re: Bizhub C450 - Odd problem

                      after a few printing with my generic 35c-1, an error code occur "replace image unit" appear on the display. i suspected the black toner chip. trying to fix it after changing the chip the an error code "C-DC00".appear. i do not know what the code mean and how to fix the code. i will appreciate if the problem is resolved. pleas i need a solution.

                        Comment

                        • JustManuals
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2006
                          • 9919
                          #7
                          Re: Bizhub C450 - Odd problem

                          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


                          http://www.justmanuals.com



                          Paul@justmanuals.com

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