Does any one know what it means? I see this on print outs from printers such as the c20 but it never seems to match up with the total counters.
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Re: Normalised faces?
Perhaps it's counting legal size pages as 1.33 pages, like the HP LJ M3035MFP? Just a guess ...If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
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Re: Normalised faces?
But on this customers C20 he only has A4 paper in it so what is the machine normalising? I'm not being picky but the reason I'm asking these questions is that my customer keeps giving us the wrong readings and we discovered he was using the normalized counters instead of the total counters. Since the normalized count doesn't count up correctly it messes up the billing. I told him just to use the total count but he's got it into his head that the normalized count and the total count should match up and I need to find a definitive answer to convince him to use total count. Thanks.....Comment
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