Bizhub 363 - Can not print config and demo page.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Nelo
    • Nov 2024

    Bizhub 363 - Can not print config and demo page.

    Got this bizhub 363 in my workshop, its currently not printing prints from PC or even the config page. It can copy and you can print counter list. I changed RAM and HD, but still remains. I upgraded firmware and still the same. When printing from pc, the data light blinks but no print out. Need assistance here, I'm suspecting a faulty print control board can any one confirm or have I missed one setting.
  • Shadow
    PHD in Sh!t Disturbing

    250+ Posts
    • Sep 2011
    • 455

    #2
    Re: Bizhub 363 - Can not print config and demo page.

    check the network settings and see if there are restrictions in the admin section.
    $hit Happens - Deal with it and move on.....................................sigpic....................................Lock & Load

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22662

      #3
      Re: Bizhub 363 - Can not print config and demo page.

      When authentication is enabled those buttons disappear. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • RRodgers
        Service Manager

        1,000+ Posts
        • Jun 2009
        • 1950

        #4
        Re: Bizhub 363 - Can not print config and demo page.

        Pretty sure I had this on a C450, it was the NVRAM.
        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • wseyller
          Service Manager

          1,000+ Posts
          • Sep 2012
          • 1129

          #5
          Did you look in the job list to see if the print jobs show up? If so what is the error. Do you have account track/user auth turned on?

          Sent from my Galaxy Nexus using Tapatalk 2

          Comment

          • Hansoon
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Sep 2007
            • 3273

            #6
            Re: Bizhub 363 - Can not print config and demo page.

            Can you ping the beast?

            Hans
            " Sent from my Intel 80286 using MS-DOS 2.0 "

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9919

              #7
              Re: Bizhub 363 - Can not print config and demo page.

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


              Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

              Comment

              • emujo
                Field Supervisor

                2,500+ Posts
                • Jun 2009
                • 3009

                #8
                Re: Bizhub 363 - Can not print config and demo page.

                Go into network settings, turn TCP/IP off, cycle power. Go back in, turn TCP/IP back on, cycle power. Go back into TCP/IP, set/verify your IP info. This does a kind of soft reset on the NIC. I've had little quirks like this resolved by doing this. If, when you go into Utility/Counter, the user settings and admin buttons are missing, then you have a job that for some reason is stuck in the queue, could be a corrupt fax also. Emujo
                If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                Comment

                • Nelo

                  #9
                  Re: Bizhub 363 - Can not print config and demo page.

                  Originally posted by Shadow
                  check the network settings and see if there are restrictions in the admin section.
                  Thanks, was able to sort out the problem. The Print Controller setting in service mode was at Controller2 I changed it to controller 0 and it worked fine.

                  Comment

                  Working...