Bizhub 363 Jam from tray 1 (Cant get one page fed)

**blackcat4866** · 01-10-2014, 12:15 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Have you cleaned and oiled one-way clutches? =^..^=

**solidzdawg** · 01-10-2014, 02:18 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

No oil but i usually do my scotch pad to rough up the shafts after removing the one ways... Ive never oiled them, I usually replace one ways if their a high Feed Unit count..

So oil does NOT cause One ways to be more prone to slip? Good to know Blackcat

could a bad one way cause super loud rubbing/grinding noise when trying to engage to feed a page? Now im curious george over here lol.

Help a newbie out, im still new to the biz, and could use any help

-Z

**copierguru** · 01-10-2014, 02:30 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Check the bushings on the reg unit. They get all bound up from toner residue & and oval out over time. Either clean or replace if ovaled. It will cause noise and jamming.

**blackcat4866** · 01-10-2014, 02:37 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Originally posted by copierguru

Check the bushings on the reg unit. They get all bound up from toner residue & and oval out over time. Either clean or replace if ovaled. It will cause noise and jamming.

Yeah, I've seen worn out registration roller bushings at 700K. It causes the rollers to separate at the rear. Early symptoms are paper skew, then jamming. =^..^=

**Copier Addict** · 01-10-2014, 02:50 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

The feed clutches on these machines are pretty light and don't last. They get what looks like rust inside them. Replace them and this should fix it.
Hope this helps.

**brent** · 01-10-2014, 02:51 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

with 900k I would not even hesitate to replace the shafts. feed rollers. clutch (feed clutch on end) and the 2 black clutches that ride on the shafts. these are easy to take out. I do the whole set up on a refurb. scotch brite works. but with that kind of meter. no way. so. that gets the paper feed. how does the fuser look? and yes registration bearings. it will save you time and future calls when you replace those wear items at the same time
brent

**JustManuals** · 01-10-2014, 03:37 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:

http://www.justmanuals.com

Paul@justmanuals.com

**solidzdawg** · 01-16-2014, 01:06 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Update!

Machine is sounding and operating like a pro after replacing the PFU, and the reg/timing roller bushings.

Thank for all your help guys!

**Rigabula** · 10-21-2016, 08:23 PM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Hello, I know its and old thread, but I have a bizhub 363 with similar issue, paper jams before entering the fuser. I've repaired several printers, but have issue with this one.By any means I'm not an authorized technician, but have good tech level. But have trouble troubleshooting the problem on this particular issue. And one more thing as i'm not very familiar with printers specific part names, could you guys help me a little. I've removed the registration unit from the right door and cleaned everything but paper jam still occurs.

You are talking about replacing the bushings of the rollers. Which roller is the reg roller, i'm little confused, and and when you mentioned PFU do you mean paper feed unit and is it specific for every tray, because with my machine the jam occurred from every tray. Also when the door is pushed a little tighter to the printer, the jam stops.

Any advice will be much appreciated.

Edit: JUst to be on the save side by bushing you mean this right:
images.jpg

Edit2: And I can only find paper feed clutch:
New-Spare-Parts-Paper-Feed-Clutch-A00FM20000-for-Konica-Minolta-Bizhub-223-283-363.jpg

Best Regards

**brent** · 10-21-2016, 08:47 PM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

following. As I have a 423 that is found the same thing. Out of both trays. And I need to to get it fixed. So I am following this thread again. Pfu? You replaced the whole unit or?
brenr

**TheBlueOrleans** · 10-21-2016, 09:33 PM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

If you can manipulate the registration roller without much resistance (aside from the normal expected amount, which is only learned with time), then that's not where the issue is.
One-way clutches on the paper feed unit shafts as well as the torque limiter on the separator roller shaft are common causes of FTF, but if you've got feed up to registration but not up to the fuser, that could be a registration clutch failure. Is the issue only occurring on multiple-page jobs, or does it happen on single page jobs as well?

I had a Bizhub 283 with a sound that I can only describe as akin to a long fart before jamming (because I'm five years old and farts are funny), ended up replacing the main drive assembly three times before the bastard was finally declared dead. Never did truly fix the problem. Found the lower drive unit completely caked with toner/developer the only time I actually performed the replacement procedure, cleaned that out something fierce until it looked new again, and it lasted a solid four months before it started farting again and jamming.

That was unlovingly referred to as my favorite machine, and now it is no more.
You should have seen the Viking funeral the nurses gave that blasted thing. The company bought the machine, so they can do with it what they like.
Office space should have a sequel.

**Rigabula** · 10-21-2016, 11:20 PM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

TheBlueOrleans

Yeah the sound is there. Sometimes its the first page, sometimes its the 30th page. torque limiter? not sure where it is and what is.
Theres a good amount of resistance when rolling the registration roller. I'm keen to replace the the clutches but the only clutch that I can replace is the one that i posted earlier.

Lower drive unit? perhaps if you point me out to that i can try to resolve the problem temporarily.

Still thanks for the reply, although I'm maybe a little dumb to understand it all.

brent

If youre askin me no, i have not replace anything, I've removed the whole registration unit(if thats the right name), disassemble it, clean everything with alcohol based liquid, put some grease on the bushings, and that it. Didn't resolve the issue, sadly.

Edit: And one more thing, if you happen to have a field service manual for the machine, would be great if you share it with me, as i'm now using one for bizhub 362

Thanks in advance

**mx6turbo89** · 10-22-2016, 01:32 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Originally posted by Rigabula

Edit: JUst to be on the save side by bushing you mean this right:
[ATTACH=CONFIG]34510[/ATTACH]

Best Regards

Yes. As mentioned, those registration roller bushings will gum up and hollow out causing the 2nd feed clutch to lose it's drive and result in a grinding noise. It's a common issue with high mileage ones, but I've seen it happen as early as 200k. It may not be easy to see while you're cleaning them since it can be barely noticeable. But, it only takes some slight bearing wear to cause this problem.

By the way, here's a manual: https://www.dropbox.com/s/5vbuxyg2r8...anual.pdf?dl=0

**Rigabula** · 10-22-2016, 02:02 AM

Re: Bizhub 363 Jam from tray 1 (Cant get one page fed)

Originally posted by mx6turbo89

Yes. As mentioned, those registration roller bushings will gum up and hollow out causing the 2nd feed clutch to lose it's drive and result in a grinding noise. It's a common issue with high mileage ones, but I've seen it happen as early as 200k. It may not be easy to see while you're cleaning them since it can be barely noticeable. But, it only takes some slight bearing wear to cause this problem.

By the way, here's a manual: https://www.dropbox.com/s/5vbuxyg2r8...anual.pdf?dl=0

First, thank you for the manual. Much appreciated. Hope will find replacement quickly to see if the issue will resolve.

Bizhub 363 Jam from tray 1 (Cant get one page fed)

Bizhub 363 Jam from tray 1 (Cant get one page fed)

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