KMBH C353 C2151 code retraction error on secondary transfer roller

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  • Desert Rat
    Service Manager
    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089
    #1

    KMBH C353 C2151 code retraction error on secondary transfer roller

    This is an intermittent problem. A friend of mine has replaced the transfer roller but that did not help.
    I took the assembly off the door and cleaned the sensor. That lasted about 2 weeks.

    I am having trouble finding a parts break down in the parts book. I'm looking for the secondary transfer
    roller retraction motor and/or sensor. Page 36 shows the best picture but the part is not listed. The picture
    shows that part of the door in a box with dash lines around it and the letter "E".
    What does that mean? Will I have to get the whole vertical transport? I was hoping to at least get
    a number for the motor assembly.
    I can feel it working when I make a copy, but no codes appear when I'm there, naturally.

    What gives? Has anyone else had this code before?

    Thanks

    DR
    Tags: None
    • emujo
      Field Supervisor
      2,500+ Posts
      • Jun 2009
      • 3009
      #2
      Re: KMBH C353 C2151 code retraction error on secondary transfer roller

      There was a bulletin from KM about this problem years ago, but since the model is considered obsolete, it has been removed, and/or archived. I no longer can find it. It dealt with a change to the assembly, maybe someone can find and repost for you. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

        • Ste Scott
          #3
          Re: KMBH C353 C2151 code retraction error on secondary transfer roller

          Not Sure if you still have this Problem but I also had it.

          I messed about changing various parts on the right hand door but still kept coming back .

          in the end I noticed you could order the complete right hand door,so I did and fitted that.ive not seen the error since and this was a good 3 months ago.

          its a bit of a pain to replace but certainly fixed it :P

            Comment

            • Desert Rat
              Service Manager
              Site Contributor
              1,000+ Posts
              • May 2008
              • 1089
              #4
              Re: KMBH C353 C2151 code retraction error on secondary transfer roller

              Thank you both for the quick reply,

              Emujo, having that tech bulletin would be very nice. It reminds me that I have some
              solution bulletins that I can search through. Thanks for the memory jog.

              Ste Scott, I considered replacing the whole assembly also. Looks expensive, and that
              may be my stumbling block. But I will price it out or look for a parts unit.

              Thanks again

              DR

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