Konica Minolta BIzhub 421 Error C-C192

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  • Naveed Shahid
    Trusted Tech
    Site Contributor
    100+ Posts
    • May 2008
    • 162

    #1

    [Error Code] Konica Minolta BIzhub 421 Error C-C192

    Hello Every One

    I am Facing Problem On Bizhub 501 Error C-C192 I tried to Go service mode But Cant

    ANy Solution

    Regards
  • mikeena
    Branch Technical Manager

    100+ Posts
    • Mar 2007
    • 218

    #2
    Re: Konica Minolta BIzhub 421 Error C-C192

    C-C192 Link error (AP2) occurs at the start

    these are what will cause that code

    Extension memory (UK-202)
    Overall control board (OACB)

    if you have the uk-202 remove it and then reinstall it. (Uk-202 Is the i option kit) if problem comes back remove it completly ands see if problem is still there.

    Comment

    • Naveed Shahid
      Trusted Tech
      Site Contributor
      100+ Posts
      • May 2008
      • 162

      #3
      Re: Konica Minolta BIzhub 421 Error C-C192

      Originally posted by mikeena
      C-C192 Link error (AP2) occurs at the start

      these are what will cause that code

      Extension memory (UK-202)
      Overall control board (OACB)

      if you have the uk-202 remove it and then reinstall it. (Uk-202 Is the i option kit) if problem comes back remove it completly ands see if problem is still there.

      Thanks Forr Replyyy

      Dear There Is no (UK-202) Inside the machine one more issue i cant access service mode i try by utility counter but cant

      any other solution dear

      thanks
      regards

      Comment

      • stevena86
        Trusted Tech

        100+ Posts
        • Oct 2012
        • 130

        #4
        Re: Konica Minolta BIzhub 421 Error C-C192

        I had a machine that was plugged directly into a wall outlet that was hit by a power surge. When the surge initially happened, the symptom the customer called on was that the copier would not come to ready state, it would get to the hour glass screen on start up and then hang indefinitely. What I found was that the Firmware CF card had become corrupted. I had to order a new Firmware CF card and start at base firmware and version up sequentially from there to the latest firmware. A few weeks after, I apparently had an issue where I forgot to version up the HDD after doing the last firmware upgrade and the machine gave a C-C192 C-C193 error code. I then had to re-do the firmware on the firmware CF card and then re-up the firmware from base again.


        My suggestion is try a new Firmware CF Card. DO NOT FORMAT THE CF CARD! You can pull the old one out of your machine and plug it into your card reader on your computer and see if you can copy all the files/folders off of it. If your card is bad, you won't be able to (I couldn't, which is how I determined the card was bad.)

        If that does not work, I believe your OACB (overall control board) is bad, and will need replacing.

        Best of luck.

        Comment

        • Naveed Shahid
          Trusted Tech
          Site Contributor
          100+ Posts
          • May 2008
          • 162

          #5
          Re: Konica Minolta BIzhub 421 Error C-C192

          Originally posted by stevena86
          I had a machine that was plugged directly into a wall outlet that was hit by a power surge. When the surge initially happened, the symptom the customer called on was that the copier would not come to ready state, it would get to the hour glass screen on start up and then hang indefinitely. What I found was that the Firmware CF card had become corrupted. I had to order a new Firmware CF card and start at base firmware and version up sequentially from there to the latest firmware. A few weeks after, I apparently had an issue where I forgot to version up the HDD after doing the last firmware upgrade and the machine gave a C-C192 C-C193 error code. I then had to re-do the firmware on the firmware CF card and then re-up the firmware from base again.


          My suggestion is try a new Firmware CF Card. DO NOT FORMAT THE CF CARD! You can pull the old one out of your machine and plug it into your card reader on your computer and see if you can copy all the files/folders off of it. If your card is bad, you won't be able to (I couldn't, which is how I determined the card was bad.)

          If that does not work, I believe your OACB (overall control board) is bad, and will need replacing.

          Best of luck.


          Thanks For Reply

          Let Me arrange new firmware

          Thanks A Lot

          regards

          thanks

          Comment

          • Downunder
            Trusted Tech

            100+ Posts
            • Aug 2007
            • 174

            #6
            Re: Konica Minolta BIzhub 421 Error C-C192

            try the memory board first -- easiest option.

            Comment

            • Synaux
              Service Manager

              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1224

              #7
              Re: Konica Minolta BIzhub 421 Error C-C192

              Out of curiousity, have you tried getting into trouble reset mode?
              Also, sometimes you can get into service mode by instigating a different error (for example, disconnecting an important cooling fan).

              Comment

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