bizhub 423 lost network tab in admin settings

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  • brent
    Service Manager
    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1148
    #1

    bizhub 423 lost network tab in admin settings

    just verified that it did indeed loose its tab inthe admin mode. they were printing to it. but the ip was too close to another machine
    so they went in to change it. and the tab is missing . any thoughts?

    thanks again
    brent
    Tags: None
    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22585
      #2
      Re: bizhub 423 lost network tab in admin settings

      Shut the machine down, then boot it up off the network. It should come back. I had one machine that took 10 times of rebooting to see the network tab. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Mr Spock
          Vulcan Inventor of Death
          1,000+ Posts
          • Aug 2006
          • 2064
          #3
          Re: bizhub 423 lost network tab in admin settings

          Network menu button is missing from Admin Mode.

          CAUSE: Corrupt NVRAM and/or failed PWB-MFP.

          SOLUTION: To correct:
          1. Perform an "All Data Clear" under Service Mode g System 1 g Initialization.
          2. If that does not work, perform the NVRAM Recovery Procedure (not available for all models).
          Please wait approximately 10 minutes for the tabs to appear. Be patient; DO NOT power cycle the machine as that only restarts the wait process.
          And Star Trek was just a tv show...yeah right!

            Comment

            • brent
              Service Manager
              Site Contributor
              1,000+ Posts
              • Nov 2008
              • 1148
              #4
              Re: bizhub 423 lost network tab in admin settings

              I did the add data clear and specified the bottom left for network setting data and highlighted it
              and just initialized it. it did take almost ten minutes for the tab to reappear. thanks youguys so much
              youguys rock

              brent

                Comment

                • emujo
                  Field Supervisor
                  2,500+ Posts
                  • Jun 2009
                  • 3009
                  #5
                  Re: bizhub 423 lost network tab in admin settings

                  I'm still a little confused by the "IP was too close" comment. As long as they are different, what would having X.X.X.10, and X.X.X.11 cause??? Emujo
                  If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                    Comment

                    • brent
                      Service Manager
                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1148
                      #6
                      Re: bizhub 423 lost network tab in admin settings

                      emujo. I am sure there is another term for it. but the fact is. they wanted to change the ip. and the network tab in the admin setting was not there. now it is. thanks to you folks.
                      this is why I stay out of networks.. lol
                      brent

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