bizhub 361 toner bottle not turing

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  • mikez
    Technician
    Site Contributor
    • Oct 2012
    • 30

    bizhub 361 toner bottle not turing

    Toner bottle wont turn to add toner to hopper. Toner motors have been replaced, tried new toner bottle. During load check toner bottle will turn flawlessly and checked hopper motor and solenoid all work fine. Updated firmware and replaced PRCB. Don't know what's going on. Thanks for your help.
  • MVPunisher
    Trusted Tech
    Site Contributor
    100+ Posts
    • May 2013
    • 207

    #2
    Re: bizhub 361 toner bottle not turing

    Toner rotation sensor. More times than not needs to be replaced. Can be a pain in the butt, some models have that hole through the frame to get your screw driver through. Others dont.

    Getting code 2403 correct?

    Comment

    • mikez
      Technician
      Site Contributor
      • Oct 2012
      • 30

      #3
      Re: bizhub 361 toner bottle not turing

      Originally posted by MVPunisher
      Toner rotation sensor. More times than not needs to be replaced. Can be a pain in the butt, some models have that hole through the frame to get your screw driver through. Others dont.

      Getting code 2403 correct?

      The rotation sensor works fine. Tested it in Sensor check code 57 multi code 3 works fine.

      Getting a c-2804 code right now, which says to replace tcrs, pzs, or prcb. All have been replaced.

      Comment

      • copytechman
        Senior Tech
        Site Contributor
        500+ Posts
        • Nov 2008
        • 910

        #4
        Re: bizhub 361 toner bottle not turing

        Has the toner supply unit been checked/replaced as a complete unit?

        Regards!

        Also what about a dev replacement/adjustment? (tcr adj)

        A.

        Comment

        • brent
          Service Manager
          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1150

          #5
          Re: bizhub 361 toner bottle not turing

          mike did you guys ever replace the toner hopper. for shits and grins? sometimes we try to over think these things

          you are one of the smartest techs I know. next to me.. lol bring it over this weekend. we can fix it here. I have

          spare parts lol

          Comment

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