intermittent c5102 error bizhub c 353

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1159

    intermittent c5102 error bizhub c 353

    it has logged 13 of these errors. c 5102 and resets through the front cover. runs for a while. then does it again.
    anyone else seen this? I know the book says transport m1 motor and then printer control board.
    just don't want to replace anything unnecessary. any thoughts? thanks

    brent
  • scottybbb
    Trusted Tech
    • Dec 2010
    • 126

    #2
    Re: intermittent c5102 error bizhub c 353

    Replacing transport motor always does the trick for me.

    Comment

    • laitang
      Senior Tech

      500+ Posts
      • Nov 2012
      • 627

      #3
      Re: intermittent c5102 error bizhub c 353

      Originally posted by brent
      ....just don't want to replace anything unnecessary. any thoughts? thanks

      brent
      Did you check Black PC drive sub sensor PS29 and PS30?

      BIZHUB-C253_PC drive sensors.JPG

      Comment

      • Imsdal
        Trusted Tech

        100+ Posts
        • Aug 2009
        • 111

        #4
        Re: intermittent c5102 error bizhub c 353

        I agree with scottybbb, is the brush motor that has failed, I have changed many of them, this the part nr: A02EM10301

        Cheers

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1159

          #5
          Re: intermittent c5102 error bizhub c 353

          Originally posted by Imsdal
          I agree with scottybbb, is the brush motor that has failed, I have changed many of them, this the part nr: A02EM10301

          Cheers
          I will check this out. Thanks you guys!! Very appreciated
          brenr

          Comment

          • paulrid
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 206

            #6
            Re: intermittent c5102 error bizhub c 353

            Every time I have had a 5102 it's always been the m1 motor as said, but for some reason on the c353 they do seem to keep going for (sometimes) a while.
            paul.

            Comment

            • brent
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2008
              • 1159

              #7
              Re: intermittent c5102 error bizhub c 353

              Motor is on order. Thank for all your help
              I'm glad we can all help eachother

              Comment

              • brent
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1159

                #8
                Re: intermittent c5102 error bizhub c 353

                What a disassembly procedure. The first is the worst I didn't take the box sll the way off. Might be easier to have someone hold thst box and replace the motor. That is the only shortcut I seen Its all apart. And waiting for the ups giu in the morning !! Thx

                Comment

                • brent
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1159

                  #9
                  Re: intermittent c5102 error bizhub c 353

                  well with your help I got it going this morning. the motor was bound up. it is quite the procedure for the first time for sure
                  anyways. thanks for the help guy guys.

                  brent

                  Comment

                  • Hansoon
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Sep 2007
                    • 3273

                    #10
                    Last edited by Hansoon; 09-30-2014, 06:25 AM.
                    " Sent from my Intel 80286 using MS-DOS 2.0 "

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1159

                      #11
                      [/QUOTE]

                      Comment

                      • toner cartridge
                        Technician
                        • Sep 2014
                        • 33

                        #12
                        Re: intermittent c5102 error bizhub c 353

                        Originally posted by brent
                        it has logged 13 of these errors. c 5102 and resets through the front cover. runs for a while. then does it again.
                        anyone else seen this? I know the book says transport m1 motor and then printer control board.
                        just don't want to replace anything unnecessary. any thoughts? thanks

                        brent



                        yes, need to replace transport m1 motor and then printer control board







                        toner chip, copier part

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3273

                          #13
                          Re: intermittent c5102 error bizhub c 353

                          Yesterday I had to do one again with a C5102 service code and this BH-C-353 also had the fax unit so even more screws to remove. I confess, that I left out as many screws as possible this time. The PWB box is barely holding to the machine LOL. Left the place with my pocket full of little screws. I'm getting too old for this crap......

                          I don't mind trouble shooting for hours or even a whole day to find a solution for a problem but don't come me with handling 40-billionzillion stupid screws for nothing.

                          Hans
                          " Sent from my Intel 80286 using MS-DOS 2.0 "

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: intermittent c5102 error bizhub c 353

                            Try to Swop 2 laser units on site just to check something on a C35.
                            Whatever

                            Comment

                            • brent
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Nov 2008
                              • 1159

                              #15
                              Re: intermittent c5102 error bizhub c 353

                              I really appreciate the help I had here on the board. And yes. It had a bazillions of screws. I confess. I put all the screws back. And this was not a very fun fix

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