BizHub C451 scans?

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4535
    #1

    BizHub C451 scans?

    Customer says it is taking a very long time for
    scans to be transmitted.Could take a 1/2 hour or
    sometimes not show up in desktop scans folder until
    next day! Sometimes have to scan 3 or 4 times for it to go through. Getting progressively worse as time goes by.

    SMB scanning with standard controller, no fiery.

    Any help appreciated

    TIA
    Tags: None
    • Don N.
      Trusted Tech

      250+ Posts
      • Nov 2011
      • 409
      #2
      Re: BizHub C451 scans?

      Same thing reported on a C353 about a week before Hard Drive failed. Just a guess. I would take your laptop & test off network.

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064
          #3
          Re: BizHub C451 scans?

          I saw this on another Konica Minolta machine and it was a refresh setting on the users permissions setting (server environment scanning to users doc folder located on server).
          And Star Trek was just a tv show...yeah right!

            Comment

            • pgramolini
              Technician
              • Sep 2014
              • 19
              #4
              Re: BizHub C451 scans?

              Turn off IPv6 on the mfp, unless they are using it obviously. Turned it off at certain places and it helped with hiccups regarding some networks. Just a thought.

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