Konica Minolta Bizhub 250 error C2211 and C5102

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  • mirci
    • Jul 2024
    #1

    [Error Code] Konica Minolta Bizhub 250 error C2211 and C5102

    Hello everybody
    I ask for your help in a problem I'm having with this copier. When I start the machine in the morning it shows an error C2211, then, after few times of turning it off and on, it shows C5102. After about 2 hours, the room the machine is gets warmer, it works perfectly with no errors until next day. I know that C5102 it's about the main motor, but I thought that these errors might mean something different and would ring a bell for someone.
    Thanks for help
    Tags: None
    • mrwho
      Major Asshole!
      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4297
      #2
      Re: Konica Minolta Bizhub 250 error C2211 and C5102

      Swap the main motor with the developing motor next to it and see if the symptoms change.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • laitang
          Senior Tech
          500+ Posts
          • Nov 2012
          • 627
          #3
          Re: Konica Minolta Bizhub 250 error C2211 and C5102

          Check Power Supply Unit, it supply current for IU motor (code 2211) and main motor (code 5102).

            Comment

            • hoyko
              #4
              Re: Konica Minolta Bizhub 250 error C2211 and C5102

              Originally posted by mirci
              Hello everybody
              I ask for your help in a problem I'm having with this copier. When I start the machine in the morning it shows an error C2211, then, after few times of turning it off and on, it shows C5102. After about 2 hours, the room the machine is gets warmer, it works perfectly with no errors until next day. I know that C5102 it's about the main motor, but I thought that these errors might mean something different and would ring a bell for someone.
              Thanks for help

                Comment

                • mirci
                  #5
                  Re: Konica Minolta Bizhub 250 error C2211 and C5102

                  First thanks to all for support.
                  I found a second hand main motor which was taken from a working machine. I said that, if I didn't spend anything for this I should try to replace this motor and see if the problem is fixed.
                  Later edit
                  I read here that, in order to get to the main motor I have to take apart the cage containing the MB containing the hard drive. It's a little confusing for me because, as I took apart the metal plate I could see clearly the main motor.
                  picture1 mb01.jpg

                    Comment

                    • mirci
                      #6
                      Re: Konica Minolta Bizhub 250 error C2211 and C5102

                      I got the main motor(m1) replaced and now it's only showing c2211 error in the morning. After few tries(about 1 hour) it works perfectly, the only thing is some squeaking ans screeching coming from the IU which also disappear after a short while. Do you think that IU is dying or is a power supply problem?
                      Thanks.

                        Comment

                        • mrwho
                          Major Asshole!
                          Site Contributor
                          2,500+ Posts
                          • Apr 2009
                          • 4297
                          #7
                          Re: Konica Minolta Bizhub 250 error C2211 and C5102

                          I'd try IU first. Easier and cheaper.
                          ' "But the salesman said . . ." The salesman's an asshole!'
                          Mascan42

                          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                          Ibid

                          I'm just an ex-tech lurking around and spreading disinformation!

                            Comment

                            • mirci
                              #8
                              Re: Konica Minolta Bizhub 250 error C2211 and C5102

                              Hi guys. Sorry for the late response, problem solved. It is temperature problem, this machine doesn't work in low temperature conditions. I just increased the room temperature and it works perfectly. Maybe it's a common issue with this brand because I have a Ricoh Aficio 1022 that works in the same conditions and no problem like that.

                                Comment

                                • allan
                                  RTFM!!
                                  5,000+ Posts
                                  • Apr 2010
                                  • 5402
                                  #9
                                  Re: Konica Minolta Bizhub 250 error C2211 and C5102

                                  Remove the fuser while cold and check if its stiff.
                                  Whatever

                                    Comment

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