Brother HL-L6400dw - maintrance mode? wlan problem

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  • galladr
    Junior Member
    • Sep 2022
    • 9

    #1

    Brother HL-L6400dw - maintrance mode? wlan problem

    Hey,
    anyone could tell me how to enter maintrance mode in this Brother HL-L6400dw model? I want to try hard reset.
    Maybe someone have earlier firmware for this model? Now I have Ver. ZE (Jul 8 2022) but with this firmware WLAN module not working (don't have "WLAN" menu in Network and WLAN icon on home screen). Pasteboard - Uploaded Image
    Thanks.
  • CroceL
    Sharp / Brother Tech

    50+ Posts
    • Jun 2020
    • 60

    #2
    Re: Brother HL-L6400dw - maintrance mode? wlan problem

    MM - HLL6400.jpg

    Edit: Welp that picture is rather useless ^^
    1. Press & Hold "Home Button" while in ready state.
    2. Press & Hold the blank field at the bottom
    3. Enter Maintenance Mode with * 2 8 6 4
    4. MM 01 for Reset.

    Comment

    • galladr
      Junior Member
      • Sep 2022
      • 9

      #3
      Re: Brother HL-L6400dw - maintrance mode? wlan problem

      Originally posted by CroceL
      [ATTACH=CONFIG]57142[/ATTACH]

      Edit: Welp that picture is rather useless ^^
      1. Press & Hold "Home Button" while in ready state.
      2. Press & Hold the blank field at the bottom
      3. Enter Maintenance Mode with * 2 8 6 4
      4. MM 01 for Reset.
      Thanks for reply!
      I know that this pic is useless, just show that I don't have that wifi icon.

      I did a hard reset, but still nothing. I check on 3 others Brother WLAN cards and still nothing. Probably mainboard issue. If someone have previous firmware I could confirm that.
      Thanks.

      Comment

      • CroceL
        Sharp / Brother Tech

        50+ Posts
        • Jun 2020
        • 60

        #4
        Re: Brother HL-L6400dw - maintrance mode? wlan problem

        Originally posted by galladr
        Thanks for reply!
        I know that this pic is useless, just show that I don't have that wifi icon.

        I did a hard reset, but still nothing. I check on 3 others Brother WLAN cards and still nothing. Probably mainboard issue. If someone have previous firmware I could confirm that.
        Thanks.
        No no I meant my picture is useless not yours

        But sorry I have no way either to get an older firmware, I the printer still under Brothers 3-year warranty ?

        Comment

        • galladr
          Junior Member
          • Sep 2022
          • 9

          #5
          Re: Brother HL-L6400dw - maintrance mode? wlan problem

          Originally posted by CroceL
          No no I meant my picture is useless not yours

          But sorry I have no way either to get an older firmware, I the printer still under Brothers 3-year warranty ?
          Nope. I just try to fix that wlan but it's nothing important. Thanks for your help

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7926

            #6
            Re: Brother HL-L6400dw - maintrance mode? wlan problem

            You may want tell us what was done prior loosing WLAN
            Then we can help better.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • galladr
              Junior Member
              • Sep 2022
              • 9

              #7
              Re: Brother HL-L6400dw - maintrance mode? wlan problem

              Originally posted by tsbservice
              You may want tell us what was done prior loosing WLAN
              Then we can help better.
              I wish to know that. We have a lot of printers various types (post-leasing). When I check this printer It didn't have WLAN. I check on 3 other WLAN card and still nothing. I try to update firmware, but this printer have latest one. That's why I wanted to upload some older ones to make sure it's damage to the motherboard.

              If it has to be a mess, so be it. Thanks anyway

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7926

                #8
                Re: Brother HL-L6400dw - maintrance mode? wlan problem

                Originally posted by galladr
                I wish to know that. We have a lot of printers various types (post-leasing). When I check this printer It didn't have WLAN. I check on 3 other WLAN card and still nothing. I try to update firmware, but this printer have latest one. That's why I wanted to upload some older ones to make sure it's damage to the motherboard.

                If it has to be a mess, so be it. Thanks anyway
                Remove side cover and check for small board sitting atop of main board. This is wireless module, check if it's not missing and snug fitted.
                Here is a link with picture from another model but wireless module can be seen - left bottom. Good luck
                Brother MFC-J4410DW Main PCB LZ4235B incl Wireless Module | eBay
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • galladr
                  Junior Member
                  • Sep 2022
                  • 9

                  #9
                  Re: Brother HL-L6400dw - maintrance mode? wlan problem

                  Originally posted by tsbservice
                  Remove side cover and check for small board sitting atop of main board. This is wireless module, check if it's not missing and snug fitted.
                  Here is a link with picture from another model but wireless module can be seen - left bottom. Good luck
                  Brother MFC-J4410DW Main PCB LZ4235B incl Wireless Module | eBay
                  Yeah. I check that. It seems to be ok. I checked on two others (100% working) but still nothing. 20230307 120519 — Postimages

                  I dont have another printer like this anymore to check that motherboard.

                  Comment

                  • Espert
                    Junior Member
                    • Mar 2023
                    • 1

                    #10
                    Re: Brother HL-L6400dw - maintrance mode? wlan problem

                    Originally posted by galladr
                    The latest Firm is the one you have installed and it is not possible to find a previous one.
                    Have you checked if the region has it well configured in Maintenance???
                    code 74 -> 0103 in the case of Iberia
                    Last edited by Espert; 03-10-2023, 05:59 PM.

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2447

                      #11
                      Re: Brother HL-L6400dw - maintrance mode? wlan problem

                      Perhaps it's just set up for wired network? I think in this case there is no wlan icon since it can't use both nics at the same time.

                      Comment

                      • galladr
                        Junior Member
                        • Sep 2022
                        • 9

                        #12
                        Re: Brother HL-L6400dw - maintrance mode? wlan problem

                        El lunes checo. Gracias por la pista

                        Comment

                        • galladr
                          Junior Member
                          • Sep 2022
                          • 9

                          #13
                          Re: Brother HL-L6400dw - maintrance mode? wlan problem

                          Originally posted by Gift
                          Perhaps it's just set up for wired network? I think in this case there is no wlan icon since it can't use both nics at the same time.
                          Nope. We already had printers Brother HL-L6400dw and they all worked fine. Only this one has problems with wlan. Unfortunately, they all sold out very quickly and I didn't have time to check out on another motherboard. If it's not a code region issue then (probably) hardware issue.

                          Comment

                          • Gift
                            Service Manager

                            1,000+ Posts
                            • Mar 2011
                            • 2447

                            #14

                            Comment

                            • galladr
                              Junior Member
                              • Sep 2022
                              • 9

                              #15
                              Re: Brother HL-L6400dw - maintrance mode? wlan problem

                              If it can't be repaired, it will be for parts. We will probably have more of these models in the future. I'll check the code on Monday. Thank you for your help

                              Comment

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